I purchased Amazon Local Voucher, and booked one double room at the end of April by calling the hotel making sure the room is available. A couple of days ago, I had a message to my mobile to say they have booked a big wedding that weekend (same weekend I booked), so I had to change my booking. I was annoyed about this as I confirmed with the hotel that my original booking was accepted. I suggested another weekend, they said they are not available. So I suggested another weekend as I saw the rooms were available on their website. They came back to me to say the weekend is also not available. They blamed the company control the room booking was not updating promptly. They suggested to book weekdays which I didn't want to book. They said I could get refund from Amazon if I didnt want to book a room weekdays. My husband and I were really annoyed with their attitude torwards us. Basically, they kicked us out from the booking becuase they had a better offer. I don't recomend this hotel to anyone. I will not even consider to visit this hotel in future. I can believe some bad comments about this hotel in Tripadvisor.
- Official Description (provided by the hotel):
- Welcome to Bickleigh Castle Romance and History in Union.Situated on the Devon and Somerset border, in rolling countryside within its 30 acre Estate, it’s hard to believe it is just minutes away from Junction 27 and Tiverton Parkway train station.Bickleigh Castle is not only a gorgeous Devon wedding venue, it also caters for conferences and seminars and offers Bed and Breakfast accommodation throughout the year in its romantic buildings and traditional, thatched cottages.This fabulous wedding Castle also offers exclusive use for a get together with friends and family, birthday parties, private dining, anniversaries, retirement parties or reunions. Bickleigh Castle offers you the unique and magical experience of living with your guests in a 11th Century castle.Enter through the 17th Century, Italian wrought Iron Gates to discover the romantic and fascinating history that abounds in this magnificent 11th Century Castle and it's Estate, through which the River Exe also winds its way.Within the moated grounds, Bickleighs’ 6th Century Chapel stands today as it did all those years ago, probably the oldest building in the County and where, our married couples receive their blessing.This listed Grade One Castle exudes a rich and intimate atmosphere with its history echoed in its wonderful romantic heritage, regal Great Hall and elegant Tudor Bridal Suite. ... more less
- Reservation Options:
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- Also Known As:
- Bickleigh Castle Hotel Bickleigh
- Bickleigh Castle Devon