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“First visit - wonderful”

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Saunton Sands Hotel
Ranked #1 of 4 Hotels in Braunton
Certificate of Excellence
Bebington, United Kingdom
1 review
“First visit - wonderful”
Reviewed 16 October 2013

Great welcome on arrival. The staff throughout our stay were extremely pleasant, helpful and knowledgeable. Our room was well decorated with a lovely sea view. We stayed on half board basis which was a good decision as evening meals were of a high standard. Access to the beach is good. Discovered the indoor pool, which for the cooler months is brilliant. This was our first visit, but it won't be our last!

  • Stayed October 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (672)
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English first
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 October 2013

After inviting some friends to come and stay with us for a few days we thought it would be nice to stay at Saunton Sands Hotel.
Upon arrival we were greeted be a lovely young man named Kenny, he helped us with our bags and showed us to reception ( so far so good as was nice to be welcomed in such a manner ) Having checked in by jenny who made us feel very welcome Kenny then showed us to our room letting us know he was there to hellp if anything was needed. ( Once again great service )
The room was meant to be a deluxe room but was mediocre at best and wasn't the cleanest of rooms either!
Anyway we wasn't going to let this small thing ruin our trip!
We met our friends in the terrace lounge area for a cream tea only to wait 25mins for someone to serve us and when they finally did our order was wrong and the lady that served us couldn't even be bothered to apologise or correct the order! ( now things were starting to get to me )

In the evening we met downstairs and had to wait an extra half hour than the time we booked for the restaurant due to it being busy in the restaurant which we understand does happen but this turns out to be the case all three nights. We spoke to the manager named marchin\martim? and to us it seemed he found the whole thing funny as he kept making poor jokes trying to defuse the situation!!

On our second day we ate in the terrace but yes once again poor service and bad attitudes from the bar staff made it a terrible day and just put me in a mood.
The Hotel seemed to me that once it has your money it doesn't really care whats happens to its visitors during there stay and if its mentioned not a lot is done while your there!
Its a shame as its views are incredible and could be a real gem!

We have a business trip for 40 people coming up soon and was going to recommend to my company using Saunton Sands but after my experience this will not be the case!

Room Tip: Would recommend a sea view room as are one of the best in the uk
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
10 Thank Tony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 October 2013

Amazing place to stay for long weekend,hotel is nice with friendly and helpful staff,rooms are big and cosy and the view from hotel is just amazing on long sandy beach. It is good place to learn surf as we did.Will go there again definitely one day.

Room Tip: sea side view
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robertokralik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 October 2013 via mobile

Arrived to the normal great service, from the moment we pulled into the car park. Stayed with friends this time, who also have a toddler. The long week end went perfectly, with the exception of flat surf, and our only fault was with time flying by far to fast! Can't wait to book in again, aiming for November...

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adtimbrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnstaple
1 review
Reviewed 12 October 2013

This was our second visit to this hotel and to be honest I didn't think they could better the first time, however, they did!

This is one of the cleanest hotels I have ever stayed in, the staff are attentive and polite, the facilities are superb and the food faultless.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnstaple, United Kingdom
2 reviews
Reviewed 12 October 2013

We had our wedding here in May. Could not fault staff especially Sam who was our wedding coordinator. Our room was lovely and had a beautiful view of Saunton. All in all a very good weekend. The staff all helped to make our day very special and we will definitely return to Saunton.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hagley, United Kingdom
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 October 2013

Hard to fault. Great food with an interesting choice of dishes. Breakfast is a lovely experience - lazy with everything one could wish for. Excellent service from young but willing staff. Wonderful room which had recently been refurbished to a very high standard with a super sized bed and very modern feel to it includind first class shower cubicle. The views are stunning looking over the three mile beach and the dunes. We have visited many times before and we are never disappointed. We will visit again shortly with our grandchildren.

Room Tip: Sea facing rooms are worth the extra cost.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saunton Sands Hotel

Property: Saunton Sands Hotel
Address: Saunton, Braunton EX33 1LQ, England
Region: United Kingdom > England > Devon > Braunton
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Braunton
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Saunton Sands Hotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
There is something truly special about the Saunton Sands Hotel. Set above Saunton's stunning three mile beach overlooking the natural wonder of the Braunton Burrows World Heritage Site, the Hotel's magnificent location gives us one of the most dramatic coastal views in the South West.There is far more to staying at Saunton Sands Hotel than what's outside. Inside you'll find first class accommodation and facilities, fantastic food and a quality of service you'd be hard pressed to find anywhere else.Whether your stay if for a winter break with a difference, summer holiday for all your family or a business trip we'll do everything we can to make your stay as memorable as the view. We look forward to welcoming you. ... more   less 
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Also Known As:
Saunton Sands Braunton
Hotel Saunton Sands
Saunton Sands Hotel Braunton, Devon

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