I was emailed by this hotel with a special deal 5 days before we arrived.
On the morning of the second day we became aware that we couldn't dine in the restaurant that evening and would be in a function room. We were assured many times that the bars, lounges and terraces were still available. Then at 3pm we were informed that we would be banned from the hotel bar and lounge and 'hemmed into' a function room with a makeshift bar, lounge and eating area because all the hotel had been rented out to the local Fire brigade.
A dispute over the bill resulted in the Deputy Manager threatening to call the Police and have me arrested.
As a user of Brend Hotels inc. this one for 30 years I just cant believe the way we were deceived and treated.
What has gone wrong.
- Official Description (provided by the hotel):
- There is something truly special about the Saunton Sands Hotel. Set above Saunton's stunning three mile beach overlooking the natural wonder of the Braunton Burrows World Heritage Site, the Hotel's magnificent location gives us one of the most dramatic coastal views in the South West.There is far more to staying at Saunton Sands Hotel than what's outside. Inside you'll find first class accommodation and facilities, fantastic food and a quality of service you'd be hard pressed to find anywhere else.Whether your stay if for a winter break with a difference, summer holiday for all your family or a business trip we'll do everything we can to make your stay as memorable as the view. We look forward to welcoming you. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Expedia, Booking.com, Hotels.com, Evoline ltd and Ebookers so you can book your Saunton Sands Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Saunton Sands Braunton
- Hotel Saunton Sands
- Saunton Sands Hotel Braunton, Devon