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“Meal with a view”

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The Berry Head Hotel
Ranked #2 of 2 Hotels in Brixham
Loughborough, United Kingdom
Level Contributor
195 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
“Meal with a view”
4 of 5 bubbles Reviewed 15 July 2012

Went here on a "dreadful summers day" for a lunchtime snack as my wife wanted a cream tea.
The place is beautiful with spectacular views around Torbay once the summer mist clears!
On browsing the menu we couldn't find a cream tea so my wife asked at the bar, only to be told that they don't do them! This must be the only hotel in Devon that does not do a cream tea!
With that dissapointment out the way we decided on sandwiches and although they seemed expensive at the time of ordering, we found them to be excellent value for money. They came stuffed full with a huge side salad and what seemed like a bag of crisps on the plate.
The staff who served us were excellent and well presented.
We will be back but "can we please have a cream tea next time?"

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank SLLough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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674 reviews from our community

Traveller rating
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    32
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (201)
Date | Rating
  • English first
  • Portuguese first
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English first
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 10 July 2012

we expected so much of our holiday in devon this year but we have been let down by so many fooderies.This place is dated..ugly..and full of wierdo's.one guest n the 'brasserie' was quite happy to just fart in the middle of the restaurant.The food took awhile and it wasnt worth the price...the staff were nice but looked unpassonate about there surroundings.One table next too us asked for a dish that used to be on the menu and the waitress was happy to ask the chef but was then embarrased to come back as the chef had said he would cook the item but would charge double its original price!!!!! they didnt order it..who does that
Bit of a refresh needed i think and some new idea's

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shabba7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at The Berry Head Hotel, responded to this review, 15 July 2012
Dear Shabba7

We are most dissapointed to hear that you didn't enjoy your meal with us. Had you brought up any concerns at the time we most certainly would have addressed them. Local fresh produce does take time to cook especially if we are busy and this is a price we happily pay to ensure our food is of a good quality.

Being 250 years old and steeped in history we may come accross as dated, and indeed to look modern is the last thing we want to achieve being grade II listed. I certainly cannot understand how the building could be perceived as ugly although that is my personal opinion. We are positioned on a cliff top built from natural limestone with views covering all of Torbay and beyond. Despite being a very expensive building to staff and maintain, we try to base our pricing around other local establishments. As for doubling the price of a previous menu item, without knowing what that item is it is very difficult for me to comment other than to say we would take into account the cost of ingredients and come up with a price which we feel represents good value. It is certainly not our policy to simply double the price of items previously on our menu.
I and many regular customers find our staff very passionate about the hotel with many families working for us, high morale, and low staff turnover.
Should you decide to visit us again, please make yourselves known and we will do our utmost to ensure you enjoy yourselves
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 4 July 2012

We visited this hotel twice during our holiday in Brixham. Once for Sunday lunch and once for cream tea. It is in a stunning location with beautiful views. The hotel is a bit dated but still quite charming. We where the only people eating in a big dinning room. There was 5 or 6 staff but it was still hard to get there attention. The starter was very good and the Sunday lunch adequate. Bad point, the staff stared stripping all the tables round us so we took the hint and did not stop for desert, we even took our drinks with us to finish in the bar.( not a relaxing Sunday lunch.)The bar seemed much better with a band playing and was a lot more atmospheric, I wish we had eaten in the bar. We then took the kids down the steps to play in the rock pools.
Next time we went for cream tea, We sat outside on the lovey terrace. The cream tea came out on dirty plates I took them back. I got no apology just a "do you want me to change it" We had 3 pots of tea but one had no tea bag in. The scones where nice.
We still had a nice time here as the sun was shining the kids where laughing and we had the great views, but we would think twice about returning and it really could be a great place.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank philcee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stroud
Level Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 1 July 2012

Wonderful setting overlooking Torbay with outside seating, seaview room recommended. bar and restaurant also shares these views, staff are friendly and helpful particularly the younger employees. Food is good although breakfast fried bread a little greasy and overbath shower in our room a bit weak.These are however just minor quibbles.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cotswoldgolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 11 June 2012

I've been visiting Brixham for very many years, but never stayed in the BHH before.
My boyfriend booked this for my birthday.
The room was nice. Clean with a wonderful view over the bay.
Unfortunately staff neglected to tell us at our time of booking that their was a wedding on. So the pool was closed, and we were kept up late by the music (right outside our room) and woken again in the morning by the clearing up. Not ideal for a peaceful break!!!
Breakfast was average.
The only saving grace of this hotel is the amazing views.
I've previously stayed at the Quayside, and think this is much better in terms of value and breakfast.
I definately wouldn't stay at the BHH again. Its very expensive for what it is.

Room Tip: You must get a room over looking the Bay. If you don't get a room with a view its not worth st...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L4U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 May 2012

Our weekend away was a Christmas present from my in-laws, to be taken when we were able.The weekend we chose coincided with Valentine's Day. What a lovely surprise to find that our booking included a Valentine dinner and dance! Not exactly our thing but a lot of fun and very well organised. Escaping the 'after dinner entertainment' we went for a walk, returning to the hotel bar where we were entertained by a pianist whilst we snuggled down on a sofa. Very relaxing.
This hotel is lovely and employs the most friendly and affable staff. There were a few things on the menu that I couldn't eat so they mixed and matched table d'hôte and a la carte (at their suggestion). If only more hotels and restaurants had this approach. We are vegetarian though and, with fewer choices, this may not extend to the main menu. The food was pretty good, too. The waitresses were just fabulous, attentive and gregarious. The hotel should be proud that they can attract such quality staff.
We had a double aspect, sea view room which was lovely and comfortable and overlooked the terrace. We watched a couple of stunning sunsets.
Never having been to Brixham before, we enjoyed walking and exploring the surrounding area and I would certainly like to return. Our weekend was about winding down and having some time to ourselves in a gorgeous environment. This was achieved at The Berry Head Hotel. Thank you!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yvonne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton Abbot, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2012

Welcomed by the Manager at the door. Delightful room with outstanding views over Torbay.Smiling friendly staff and a splendid finger buffet to satisfy the biggest appetites amongst the 45 guests. The Birthday Girl was over the moon and thoroughly enjoyed every minute of her surprise party. Have attended various functions at the hotel Weddings, Christmas etc and have yet to find any cause for complaint.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Berry Head Hotel

Property: The Berry Head Hotel
Address: Berry Head Road, Brixham TQ5 9AJ, England
Region: United Kingdom > England > Devon > English Riviera > Brixham
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Brixham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Berry Head Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
Steeped in history and set in 6 acres of gardens and woodland, nestling at the waters edge with stunning panoramic views across Torbay. Fresh local produce and fish direct from Brixham Trawlers. An informal Brasserie and a more formal restaurant are available together with comfortable Bars and Lounges. There is a heated indoor swimming pool and outdoor salt water tidal pool nearby. ... more   less 
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Also Known As:
Berry Head Hotel
Berry Head Brixham
The Berry Head Hotel Brixham, English Riviera, Devon

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