I cannot believe that a hotel in this day and age advertises their rooms on a per person basis. I had somebody else book the room for my wife and at what we thought was £70 a night for the room (this would have been a reasonable price considering the state of the hotel). The hotel also insisted on a deposit per room (not per person). We were shocked when we came to check out and were told that the balance was based upon £70 per person per night totalling £280 for the two nights. Not only was this a shock but a joke considering the state of the place. It was like a rest home, very dated and unclean. We even had dogs in the room next to us howling in the morning. The rooms were tired and in need of a good modernisation especially the shower facilities.
The staff did not seem to care about the price confusion and insisted they wrote to the person who booked it (which does not help us). I feel the hotel prices the rooms like this to catch people out, not fair and certainly not in keeping with current hotel methods of pricing (B&Bs maybe). The hotel claimed to be a 3 star, I am not sure how. I frequently use hotel throughout the UK and Europe and have never been so disappointed. I hope the hotel will consider my views and rectify the problems as the location and building is fabulous and it is a real shame the hotel is not within keeping.
- Official Description (provided by the hotel):
- Steeped in history and set in 6 acres of gardens and woodland, nestling at the waters edge with stunning panoramic views across Torbay. Fresh local produce and fish direct from Brixham Trawlers. An informal Brasserie and a more formal restaurant are available together with comfortable Bars and Lounges. There is a heated indoor swimming pool and outdoor salt water tidal pool nearby. ... more less
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- Also Known As:
- Berry Head Hotel
- Berry Head Brixham
- The Berry Head Hotel Brixham, English Riviera, Devon