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“All done on the cheap”

The Old Coffee House
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The Old Coffee House
Ranked #7 of 13 Ashburton B&B and Inns
Orpington, Kent
Level 5 Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“All done on the cheap”
Reviewed 23 July 2011

If only they'd spend a bit more on this place it could be so much better.
The bedroom was quite large and the bed comfortable but the furniture was that cheap pine stuff you get at discount furniture stores- and I don't mean Ikea. Drawers stick and wardrobe doors don't fit properly. There were two wicker chairs with no cushions- not comfortable. The towels were thin and there was no bath sheet -only a skimpy bath towel. There was no hair conditioner and no hair drier. The room had twin beds and as I was on my own only one of the beds was made up. I can see why this was done but what if I'd wanted to sleep in the other bed? It somehow made the room unwelcoming.
The breakfast followed the same theme. Orange juice tasted like orange squash. Sausages could have been prosecuted under the Trade Descriptions Act. Don't think a pig had been near them.
One other point, the stairs leading to the rooms are very narrow and twisting. Certainly not suitable for everyone.

It's such a pity as the owners were pleasant and the house itself was quite attractive. I would possibly stay again because of the location and it was clean and functional.
It's right in the centre of Ashburton so convenient for the delights of the town such as they are.

  • Stayed July 2011, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Annebailes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madwitch2, Owner at The Old Coffee House, responded to this review, 9 August 2011
We were surprised by some of the comments in this review. We checked the wardrobe doors and could see no sign of them not fitting, nor did any of the drawers stick when we tested them ourselves. None of our other guests have ever commented on this, especially our long term guests that frequently stay in this particular room. There has also always been cushions on the wicker chairs.

We do provide complimentary shower gel and shampoo. However as we are a B&B and do not pretend to be otherwise, are reasonably priced and wish to remain so, we do have to take costs into consideration. We acknowledge the lack of hair dryer and will be happy to rectify this forthwith. The stairs are narrow but this is a very old building!

It is a great shame that nothing was said to us at the time, especially regarding the breakfast/wardrobe/drawers, as we take all our guests' feedback very seriously and it is our aim to make our visitors as welcome and comfortable as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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25 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
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English first
Gloucester
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 May 2011

Clive and Julia are friendly, helpful and can't do enough to please their guests. We were let down by another establishment in Ashburton and at short notice, Clive and Julia offered us a room until the blues festival weekend, when all their rooms were taken. Instead of turning us away, they offered to adapt their single room so that we could stay for the whole week, what wonderful customer service! All the rooms are light and airy, spotlessly clean and nicely decorated. We loved staying there and have booked again for next year. The breakfasts are wonderful and extra toast and tea are offered every day without you having to ask for it. What a shame all bed and breakfast proprietors are not so nice!

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyCustomer86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2010

Have stayed at this b & b several times, and have always thoroughly enjoyed my visits. The accommodation is lovely, overlooking the church next door. The food is excellent, and the location in Ashburton is very convenient for going anywhere within the town. The main car park is a very short distance away, with fees townies can only dream of, as well as a small TIC nearby.
The hosts are delightful and very helpful, and this is an excellent base to explore both the town and surrounding areas in Devon.

  • Stayed May 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BMHillhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Coffee House

Property: The Old Coffee House
Address: 27-29 West Street | Ashburton, Ashburton, Dartmoor National Park TQ13 7DT, England
Region: United Kingdom > England > Devon > Dartmoor National Park > Ashburton
Hotel Style:
Ranked #7 of 13 B&Bs / Inns in Ashburton
Price Range (Based on Average Rates): £
Number of rooms: 4
Official Description (provided by the hotel):
The Old Coffee House is situated in the heart of Ashburton, South Devon an ideal location from which to explore the Moors. All rooms ensuite and have Freeview TV, hospitality tray, free WiFi on request. Happy to provide evening meals on request and cater for vegetarians. ... more   less 
Also Known As:
The Old Coffee House Dartmoor National Park/Ashburton

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