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Haulfryn Finlake
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Reviews (1,164)
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Reviewed 5 August 2014

it was expensive when we booked but well worth the money. we had our own hot tub which was extremely well maintained. The park itself is great with good sized indoor and outdoor pools. to save money i would highly recommend leaving the park to buy food or bring your own as the shop is very expensive. The lodge itself was great and was nice and warm and easily cold if you wanted it to be. the pitch and putt is defiantly aged at adults as it is huge again if your bring your own clubs and balls it is free just like the table tennis. overall we loved the park and is perfect for dogs as there are lovely woods onsite. it is also in a very good location being in the middle of lots of great places. The one really bad problem they need to sort out is the wifi at times it is inaccessible and should defiantly be improved

Room Tip: try to get in deer park it is a bit further away from the main stuff but that can easily be walked to and is more secluded
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank tom m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this reviewResponded 10 August 2014

Thank you for your review. We are delighted to read that you and your family enjoyed your holiday and made use of all the facilities we have to offer within the 130 acres.

From customer feedback we are currently updating our wi fi systems across the park, we are sorry to hear that you were inconvenienced.

We look forwards to welcoming you back to Finlake in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

The park itself is set in a great location, a great base to travel to nearby places of interest. We didn't have to deal with the staff much but check in\check out was a 5 minute breeze but everything still explained clearly. There is a great range of facilities and we were especially impressed by the pitch and putt course and evening walks around the site. There is also tennis courts, inside and outside pools, childrens playground and treetop walk.

We stayed in a Woodland Deluxe Lodge Four (Nbr 62). We cannot fault the accomodation. The lodge had everything that we needed and was large, comfortable and clean throughout. The kitchen was well stocked with utensils and all furniture comfortable and well kept. The lodge felt secluded and the balcony and hot tub was private and not overlooked which was a bonus.

We didn't really hear any noise and our lodge backed onto the woods so evenings were spent with dinner on the balcony watching the sun go down.

I'm not sure about some of the reviews saying that the furniture was 'tired' and the beds were hard, we certainly didn't find this - everything was comfortable and well maintained.

Room Tip: Lodge Nbr 62 was at the end of a 'strip' of lodges and was located with views of the wood - I think this is the best location so ask for this one!!
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank portmancp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this reviewResponded 10 August 2014

Thank you for taking the time to leave a review. We are so pleased that you enjoyed all aspects of your stay at Finlake.

We hope to have the pleasure of your company again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

Stayed for one week from the 21st july we had a great lodge on lakeside very well equipped and clean with hot tub which was checked every day during our stay there was plenty to do on site which the family took full advantage of from tree tops to archery I think they done nearly everything and each time they could not praise the instructors enough for the instructions they were given and the emphasis on safety there was a ten pound charge for gym membership but this was small price to pay for a very well equipped.gym I could go on for ever because I cannot say how impressed we all was the park and we all had a great holiday and hope to return.

Stayed: July 2014, travelled with family
1  Thank Arnold H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this reviewResponded 4 August 2014

Thank you for your review, we are delighted to hear that you and your family had a fantastic stay at Finlake.

The park has so much to offer and we are glad you took full advantage of all the on site facilities.
Each year we expand our Go Active programme to continually offer new experiences.

We look forwards to welcoming you and your family back to Finlake in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

The lodge we stayed in (superior country platinum VIP) was exceptional, very clean, well equipped, spacious, secluded and in a great location, definitely the best accommodation we've ever had!. We found all the staff very friendly. The hot tub was a real luxury and we went in there every day watching the sunset. The hot tub was checked every day by maintenance to check the chlorine levels etc. We ate in the restaurant a couple of times, the Sunday carvery was amazing and very reasonable. I had a few spa treatments which I booked on arrival. There is an outdoor swimming pool and slide which we all enjoyed, this was really clean and the life guards were very attentive and friendly. There is a small indoor pool but as the weather was sooooo hot we only lasted five minutes, was very clean with good changing rooms. All the site is very clean and well maintained. There is a big adventure playground which looked really good (my teenage boys were a bit old for that), I was tempted though!! The woodland walks are good and there are plenty of places to visit nearby with a big 24 hour tesco only about 10 mins away by car. All in all the best uk holiday we've been on and we booked to return next year before we left. Thank you for a fab holiday, really looking forward to coming next year..

Stayed: July 2014, travelled with family
4  Thank Vanessa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this reviewResponded 4 August 2014

Thank you for your review, it is a real honour for you to describe your holiday at Finlake as your best UK holiday.

We look forwards to welcoming you and your family back to Finlake in 2015.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Stayed in Lodge 48 - deluxe woodland lodge with suana and hottub.
Staff friendly and helpful in what could be a great place but...........basic checking of the lodge before new arrivals does not seem to happen - oven not working, plug in bath stuck so could not let water out, broken window pane, broken blind, broken towel rail and broken drawers in bedrooms.

But the real down side was allowing builders to be on site in mid July to extend a decking in a lodge next door. So woken up at 8 to the sound of banging, drilling, sawing, radios and builders shouting did not enhance the week!!!!!!!!

When we complained we were told they could not stop the building work and didnt know it was happening (no fault of the lady we complained to who was as helpful as she could be)

An offer to change lodges (to a lower spec and masive hassle), a free weekend or some money back (£250!!!!!!!!!!!) does not compensate for a long awaited week off work in what should have been a great lodge and relaxing environment.

Back to Forest Holidays for us !

Stayed: July 2014, travelled with family
4  Thank Nikki R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this reviewResponded 31 July 2014

Thank you for leaving feedback regarding yours recent stay, we are sorry that all elements of your stay met your expectations.

I am aware that the team were able to promptly address the accommodation issues that you raised. Finlake is open 12 months of the year so there are times outside of peak season when there are needs to carry out maintenance works. We always endeavour to do so with causing disruption to our customer we can only apologise that this work inconvenienced you.

We pride ourselves both on our high service levels and quality of our parks.We hope that you and your family enjoyed the wide range of facilities that Finlake offers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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