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“Family lodge weekend”
Review of Bovey Castle Hotel

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Bovey Castle Hotel
Ranked #1 of 1 Hotels in North Bovey
Certificate of Excellence
Reviewed 14 July 2014

Having spent 4 nights with our family in one of the hotels lodges we can't wait to go back! The whole experience was simply first class. We made use of all the hotels facilities and the BBQ pack was tremendous. Our 3year old daughter especially liked the chickens, ferrits and bird of prey display. The staff were exceptionally helpful, courteous and well informed about the area. Great value for money and a must if you have young (active) children. Can't recommend enough. B Davison

  • Stayed: July 2014, travelled with family
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Thank Bdavison101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 July 2014

Certainly a highlight of our SW UK tour, inspired by Travelzoo - the latter are great at getting deals but poor at any follow up. Attempts to confirm some 'deal' details were ignored. Thankfully Bovey Castle came to the rescue responding in a timely and informative manner. I suspect the hotel had a word to Travelzoo who finally came back to me after our stay with their apologies for 'overlooking' my emails.
We stayed for two nights at Bovey Castle, eating in the Edwardian Grill on the first night (the Bistro at the other end of the 'castle' is a less grand but less costly experience) with very pleasing results.
Our Travelzoo £30 pp dinner discount assisted but if you add drinks and more than a main course expect to pay the price. However, the overall drinking, eating experience is most memorable. We lounged in the library after dinner in front of the fire until we finally peeled ourselves off to bed.

Our 'castle room' did not have 'The view' but, in the words of John Lennon 'we clap, they rattle their jewellery'. That said, whether you are landed gentry or a commoner you'll get wonderful service for this special historic upmarket experience but be prepared to pay for any extras. However, there are some wonderful complimentary experiences to be had. I embraced the heated pool, steam room and sauna and there is a gym for the energetic. We chose biking (yes, you pay extra) but walking is probably the better choice as it's steep 'in them there hills'. We're not golfers but I suspect this is a highlight for many.

Breakfast is marvellous and service excellent (thank you David and others). We interrupted our first breakfast watching an informative, fun falconry display on the front terrace. And you can breakfast through to 11am, a relaxing experience compared to our next hotel 9.30 am cutoff time.

The hotel has numerous rooms in which to relax and experience the ambience, many with open fires despite it being summer. It's not hard to find a quiet place. Being a castle it must require huge upkeep and yes, not everything is pristine but I think this adds to the experience. It is certainly very clean and generally luxurious. Overall I would highly recommend this experience, particularly if you can grab a deal, making it affordable for the common man/woman.

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Room Tip: Don't expect expansive views if you are getting a deal. I suspect they save these for the full...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
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6  Thank WyseOwls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

The hotel is in a lovely setting however the hotel is not up to standard. The rooms need to be up dated and no air conditioning in the rooms and eating areas. The food and alcohol is very much overpriced. The valet parking was good however our car was parked in a corner and unlocked, we were not impressed.

I would not rate this hotel as 5 Star!

Staff were very friendly and not impressed with service charge for everything!

  • Stayed: July 2014, travelled as a couple
    • Value
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Thank NARIN2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

We stayed here for two nights for our minimoon. We wanted to completely relax and unwind and so chose a large country hotel which had everything we needed on site. We booked a package which included dinner on the first night, otherwise I would agree with the posts that say that the restaurant is rather expensive. The staff were lovely and left a card and bottle of bubbly in our room when we arrived.

We enjoyed the beautiful grounds and the lovely sitting rooms with open fires in the evening. I would not agree with the post that described the decor as tired.

The swimming pool/spa area is one of the best I have been to. There is a lovely area with a view over Dartmoor.

Our only criticism is that when we came to pay, a hefty service charge had been added to the bill for everything - room, dinner, spa etc. Good service should be included in a luxury hotel as it is part of what you are paying for. The staff removed this straight away when asked, but if this had been our first weekend away together it could have been quite embarrassing!

  • Stayed: May 2014, travelled as a couple
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1  Thank Sian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

The hotel is set in wonderful grounds which are well maintained. There is an 18 hole golf course and a range of activities including shooting and archery. There is a good spa. The hotel building itself is quite impressive but there is a need to attend to some of the décor. The food was good to excellent but let down by poor and slow service in both the Edwardian and Bistro restaurants. Sounds perfect .... well unfortunately the staff really need training if they have aspirations to make it 5* - language was sometimes a problem - the odd smile might have helped.
Having said that the doormen were excellent.
I stayed when the hotel was not very full and my offer gave me an upgraded room - a Castle room. It over looked the courtyard and kitchens and the noise of the extractor fans did not help you sleep - or enjoy the quiet of the country!!!!
What a shame we were not given a room with a Dartmoor view - that's what most people want. I thought the offer was to encourage to return??
We may return but I hope my when standards have improved and the new owners the Eden group get things sorted - the building in such a fine location deserve it!!

Room Tip: Do not stay in room 29. Ask for a room with a view over the Moors
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
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Thank Salmon47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

Went to Bovey Castle for afternoon tea. The hotel is in a fabulous setting and valet parking was a nice touch, with very professional staff. We ate our afternoon tea in a lounge, overlooking a fireplace...would have been wonderful in winter months. The lounge was decorated to a high standard. The afternon tea was good,have had better (however location and hotel made up for it). Travelled on a beautiful summer's day and walked the grounds which are simply stunning. This hotel is very relaxed despite it's grand appearance. There is also a spa and an outside terrace overlooking grounds. I would very much like to stay again in the hotel, it is expensive however there are deals to be found for example on travelzoo. Await my next review when i hopefully stay overnight !

  • Stayed: July 2014, travelled as a couple
    • Value
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1  Thank pampered44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

I saw in the press a few weeks ago that the property had been sold,and it seems that over the last decade it has changed hands several times,always for several million less than had been paid for it - I have to assume that it's not easy to make a profit from the hotel,despite the sums charged to customers.
And this is probably because the operation is in some ways flawed - the hotel building is imposing and the public rooms stunning(even if a little worn in places),the grounds are beautiful,and the bedrooms spacious and comfortable. The dining room is beautiful and imposing,but here the cracks began to show - dinner,despite all the flummery,was really quite ordinary,and the much hyped steaks were little better than the average pub offers.Puzzlingly,the flunky taking my order sucked his teeth when I asked for my rump steak rare - it might be better medium,he said, more tender that way! Look, even Tesco's finest is tender when it's cooked properly. Breakfast next morning was worse - it took half an hour to come,and then was wrong.
By and large the staff were lovely and the service great,but the general air of pretension exemplified by the frankly laughable "loyal retainer" men's uniform of tweeds and knee socks may play with overseas visitors,but makes it seem like you're being rather taken for a ride as you pay the enormous bill at the end of your stay.
All in all, worth a visit if you like a faintly Disneyesque view of what a country house hotel has to offer, but it could be so much better. I fear it may drop a few more millions in value over the next few years if new management doesn't take a radical change in direction...

Stayed: April 2014, travelled with family
2  Thank Eddylevel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bovey Castle Hotel

Address: North Bovey, Dartmoor National Park TQ13 8RE, England
Region: United Kingdom > England > Devon > Dartmoor National Park > North Bovey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in North Bovey
Price Range: £136 - £451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bovey Castle Hotel 5*
Number of rooms: 60
Official Description (provided by the hotel):
Set within its own private estate on the dramatically-beautiful Dartmoor National Park, Bovey Castle is a 5 AA Red Star country house hotel and an unrivalled destination for a luxurious rural retreat. Built at the turn of the century, Bovey Castle has remained loyal to the subtle vision of grandeur upon which it was founded, and the understated-elegance of this bygone era continues to echo throughout the hotel. Within the 275-acre estate sits the 60 bedroom hotel and 22 granite lodges, both offering luxurious accommodation for family breaks, activity holidays, romantic escapes or corporate and incentive team building. The championship 18-hole golf course surrounds the historic manor house, while the estate lends itself perfectly to Bovey Castle's extensive selection of on-site resort activities. Immerse yourself in the luxuriously-appointed decor and outstanding service, relax in the holistic spa and indulge your taste buds with decadent food and fabulous wines. ... more   less 
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Also Known As:
Bovey Castle North
Hotel Bovey Castle
Bovey Castle Hotel North Bovey, Devon

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