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“Avoid at all costs!”

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Langstone Cliff Hotel
Ranked #1 of 3 Hotels in Dawlish
Certificate of Excellence
Reviewed 30 September 2012

Visited for lunch on a Saturday afternoon; family treat. We decided to eat where the outside tables were situated, next to the child play area. We were treated so rude by a barman for visiting the bar, ordering food and spending our hard earned money at this hotel. There was then lots of dog and rabbit faeces on the lawn next to the childs play area, which is a definite health hazard. What was not a health hazard however was the £8.50 deep fried cod in breadcrumbs that had obviously come frozen and out of a box (are there no chefs in this hotel?) and was cooked so much it was hard to cut, with frozen peas that had lost their colour. The chips, also frozen and out of a bag were dry and were perhaps left over from another customer, and reheated. Shocking place!

Stayed: September 2012, travelled with family
3  Thank DevonNik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markatlangstone, Owner at Langstone Cliff Hotel, responded to this reviewResponded 4 October 2012

Hello,
Thank you for your comments which you have posted on Trip Advisor.

I was disappointed and very upset to read this and have spent some considerable time investigating this incident which is complicated by not knowing the correct time and date. Especially as the last few Saturdays have been very busy with Multiple Weddings, Anniversaries, Birthdays, holidays and weekend breaks all taking place at the hotel.

We pride ourselves on our friendly but professional approach and if one of our team was deliberately rude to you this is unforgivable and for this I humbly apologise.

You state you were disappointed in the quality of your food and location; this is not normally the case as we receive many compliments on our food and location.

If this had been raised at the time we would have done our utmost to correct any shortcomings.

Kind regards

Mark Rogers
Partner

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639 - 645 of 735 reviews

Reviewed 29 September 2012

We stayed for two nights, the rooms was spacious and clean. Lovely location and easy to find (although my Satnav took me down a windy bumpy lane to save a minute off the journey). Dawlish itself was a disappointment so we went back to the hotel for an evening meal which was perfect.

Breakfast was good, plenty of it and the staff were friendly and efficient.

  • Stayed: September 2012, travelled with family
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Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markatlangstone, Owner at Langstone Cliff Hotel, responded to this reviewResponded 30 September 2012

Thank you very much.

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Reviewed 23 September 2012

Lovely welcoming but unobtrusive hotel very near to beach. Staff were friendly and extremely helpful. Nothing was too much trouble for the staff. Food was very nice and plenty of it. Reasonably priced. Rooms were comfortable with all the usual requirements. Would be happy to recommend and will definitely go back again. Perfect for couples and families alike.

  • Stayed: September 2012, travelled as a couple
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Thank Caroline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markatlangstone, Owner at Langstone Cliff Hotel, responded to this reviewResponded 30 September 2012

Thank you, we hop to see you again soon.

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Reviewed 22 September 2012

This was our third visit to this hotel, excellent food, staff and accomodation,lovely grounds and views, booked double room but had family room with balcony excellent for us and the dog. Will be back again and again health permitting.

  • Stayed: July 2012, travelled as a couple
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Thank nobbyjaycee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2012

We would normally stay at 4* plus hotels in the UK, but this is a real find. The hotel is small, only 66 rooms, and a good number of them have a extra bed for children. Them hotel is clean and comfortable, the staff are helpful, and smile a lot. Though the waiting staff were all white young, they were very efficient. Breakfast was very good, dinner was carvery style, the dessert trolle is very good, but the cheese board lacks anything special, but perfect for us as a short break with a child. Thus the food was plentiful, hearty and good. The indoor pool needs some attention. The bedrooms were typical for a three star hotel, though the pillows lack stuffing, with sheets and blankets rather than duvets. The real gem of this hotel is the 60ft sq Canadian maple dance floor. I would love to come and stay for one of their dance holidays.

Room Tip: Check to see if your room is over one of the function rooms, the staff telephoned us back on booking...
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  • Stayed: September 2012, travelled with family
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Thank sassyb672
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markatlangstone, Owner at Langstone Cliff Hotel, responded to this reviewResponded 30 September 2012

Thank you, we placed the order for additional duvets and replacement pillows last week so expect to switch over to duvets by default towards the end of the week. Blankets and sheets will of course still be available for those who prefer them on request.

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Reviewed 21 September 2012

Thoroughly enjoyed several holidays in the 70s and 80s as a child and a teenager - and we went back after some 25 years and it has changed, sorry developed for the better. Accommodation up to date and comfortable. Facilities fitting for today - good indoor pool. Great soft play for the children. Tennis court (great memories too). Outdoor pool a little chilly but after all it was beginning of September! Great expanse of grounds for children to enjoy freedom with great parent visibility. Food was good. Entertainment tailed off as end of season - but funny guy as an entertainer on the Friday night - sorry forgotten his name but great company!

Room Tip: GOod choice - but DO ask about choices of family rooms (some larger accommodation available) and gre...
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  • Stayed: September 2012, travelled with family
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Thank JonnersInfusion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2012 via mobile

Absolutely everything was perfect. The staff, the hotel and the grounds were spot on.

Excellent breakfast, very friendly and helpful staff and will definately return.

Beware weekend trips, as functions can get noisy and go on rather late.

  • Stayed: September 2012
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Thank kwilkyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Langstone Cliff Hotel

Address: Mount Pleasant Road | Dawlish Warren, Dawlish EX7 0NA, England
Phone Number:
Region: United Kingdom > England > Devon > Dawlish
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Dawlish
Price Range: £68 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Langstone Cliff Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
The Langstone Cliff Hotel is situated in 19 acres of wooded grounds overlooking the Sea and Exe Estuary just a few minutes drive from Exeter. The Hotel offers extensive secluded grounds, expansive lounges and public rooms and can cater for events for up to 400 People in the Washington Suite. The hotel's Lincoln Bar is open all day and every day and offers and extensive range of reasonably priced food and drink. The 64 bedrooms of the hotel offer a variety of accommodation (all en- suite) with Family Suites and Family rooms available as well as standard double rooms, Sea view and Balcony rooms. The rooms are constantly being updates and modernised and all feature free high speed Wi-Fi, Tea And Coffee making facilities and Freeview televisions with Sky SPorts. The Lincoln restaurant is open from 7.30am till 10.00am every day for breakfast (sundays 8.00am till 10.00am). The Lincoln Restaurant is open for Lunch from 12.30pm till 2.00pm every Sunday and any other day by appointment. Dinner is served every evening from 6.45pm till 9.00pm. ... more   less 
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Also Known As:
Langstone Cliff Dawlish
Langstone Cliff Hotel Dawlish, Devon

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