We have stayed several times at the Exmoor Forest Inn and always had very good accommodation, excellent meals and a good experience. This year, I sent an email enquiry and heard nothing back so eventually phoned to explain what we had requested which included a bath in the bathroom. I was told that somebody would get back to me but all I got was a standard email confirming our reservation. I then sent two more emails asking about special offers but had no response. In the end, I rang the day before we were due to arrive and was told there were no special offers but that they had my booking. On arrival, we were shown to a room which did not have a bath. I explained that we had requested one and was told that we could have one the following day but not this night. As we were only staying three nights, we did not feel inclined to change rooms the next day so said we would find somewhere else, which we did. This was very disappointing but we probably won't return as the hotel where we stayed was excellent and we had a lovely room, complete with bath.
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- Also Known As:
- Exmoor Forest Hotel Simonsbath
- Exmoor Forest Inn Simonsbath, Exmoor National Park