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“4 Night Stay On The Coast”
Review of Bay Grand Hotel

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Bay Grand Hotel
Ranked #8 of 11 Hotels in Exmouth
Ulverston, United Kingdom
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“4 Night Stay On The Coast”
Reviewed 9 December 2013

My wife and I arrived at this hotel late afternoon on 18th November 2013. We were greeted by 2 lovely people, who were friendly, helpful, and gave us everything we asked for. Once we had settled in, we explored the hotel and found it to be well decorated and reasonably clean throughout. The bar and entertainment area was well appointed and on the ground floor. The ballroom and bar in the basement was no longer being used for that purpose, and appeared to be just a storage area for broken and unused items from the hotel. The restaurant was also situated in the basement level, and was accessed by way of a very narrow stairway. The restaurant could also be accessed by a lift, which was in constant use, so could entail some waiting time. The breakfasts were very good with plenty of choice, but the evening meals were very average. For the price we paid, we found the meals to be acceptable.
The hotel was in a very good position, near to the seafront. The town was easily accessible and only a short walk away through the park. There were plenty of eating and drinking places in the town, and of reasonable quality.
Overall, we had a very pleasant stay for 4 lovely days.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank tony5998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review, 11 December 2013
Thank you for your review, I am pleased to hear that you enjoyed your stay with us.
We do offer very good value, and try our best to ensure that all of our guests enjoy their stay with us.
Once again thank you for taking the time to write a review.
Kenny
General Manager.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (252)
Date | Rating
  • English first
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English first
Manchester, United Kingdom
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 December 2013

My husband and I, along with two of our friends have just had a really good extended weekend at the Bay Grand Hotel, Exmouth with National Holidays. We paid a small supplement for sea views and it was well worth it as the views are beautiful. The whole hotel has been updated and it was really warm and comfortable.Exmouth is a very quiet resort so we really appreciated the evening entertainment, the food too was really good, with something for everyone.We are regulars with National Holidays and this hotel is one of the best we have visited although the resort may be too quiet for some.

Room Tip: Request a sea view, we find these rooms are always nicer than the others and well worth a small supp...
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank oldham3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review, 5 December 2013
Thankyou for your review. I am pleased to see that you enjoyed all aspects of your weekend break with us. I do agree that the seaview rooms are worth the small extra supplement because we do have such stunning views right across the estuary to Dawlish Warren and beyond to Torbay Brixham and Berryhead area. Good to hear you enjoyed the food and appreciated the evening entertainment.
Thankyou once again

Kenny Sharp
General manager
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Selsey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 December 2013

My wife and I had a weekend break at this hotel as neither of us had been to Exmouth before. Our first impression of the Hotel was good and by time we left our impressions changed to excellent. The room had every thing we needed, all the staff friendly & helpful, there was a different entertainer each night, all of which got it spot on and created a nice atmosphere. We were pleasantly surprised with what Exmouth had to offer, lovely seafront, beautiful park, nice shopping area all within walking distance. We hope to make a return visit very soon.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review, 3 December 2013
Thankyou for writing your review, I am glad you enjoyed your weekend break with us. It's always good to read such positive comments from guests and really does boost staff morale. Exmouth is a lovely resort as you say and has something for everyone. Also pleased to hear you enjoyed the evening entertainment. Hope to perhaps see you again in the future.
Thanks again.

Kenny Sharp
General Manager
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Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 November 2013

first time on a coach holiday went with shearings will certainley go again,they took us to the grand very very good hotel food well all i can say there was nothing left on my wife and my plates and end of meals. The staff could not have been better nothing to much for them ,hotel very clean and very warm,will be back thank you all i had a very good stay

  • Stayed November 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank bicycler900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review, 3 December 2013
Well what can I say !! except THANKYOU for taking the time to write such a glowing review of our hotel it is very much appreciated.

Kenny Sharp
General Manager
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Chester, United Kingdom
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 November 2013

This was my second trip with Shearings, with my mum and husband, on a party weekend break. We all thought it was great value for money.We don't expect fancy food or luxurious accommodation on these breaks. The food was good (always hot) and the rooms were adequate, bathroom and bedding clean. The entertainment on Saturday and Sunday evening was particulary good and the 4 free drinks per person included on the Saturday were a bonus! My only negative comment is that the carpet in our room was dirty, not just a little grubby, but really dirty! The carpet in Mums room wasn't good but wasn't as bad as ours. I believe that the rooms are slowly being refurbished but surely it wouldn't cost much to keep the carpets looking reasonably clean.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Staymag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review, 27 November 2013
Thank you for taking the time to write your review. I am pleased that you enjoyed your second trip with the company, as you state these breaks are extremely good value for money especially the 4 free drinks per person each night. Glad you also enjoyed the food and the entertainment.
You are right in saying we are continually refurbishing rooms and indeed another dozen are receiving a complete refurb in the new year.

Thanks again
Kenny Sharp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkshire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 November 2013

We went by car with 6 friends on 8th November and we all enjoyed our stay. 2 couples had booked a room with a seaview, well worth the extra money, both rooms were spotless and looked as though they had been recently upgraded, plenty of room though as others have said some extra drawers would have been useful. The other 2 couples had standard rooms, again very clean, though perhaps on the small side (and not refurbished, but ok) The food in the restaurant was as expected, varied but not cordon bleu, but for the price we paid for the weekend it was fine. Our Spanish waiter Moses always got the orders right, difficult when his English was limited and there were 8 of us on the one table, always served with a smile, that makes such a difference. The entertainment was fine, though as we were always late finishing dinner we were usually sat just outside of the bar area, but we could still hear the music etc.
We all said we would visit this hotel again in the future.

Room Tip: Pay extra for a seaview !! So book early to avoid disappointment !
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BerkshireWeekender65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review, 19 November 2013
Thank you for taking the time to write a review,.
I am very pleased to hear you enjoyed your stay with us, we do have a great team here at the Grand who always try to ensure our guests have an enjoyable stay.
I will pass your comments to Moises who I am sure will be very pleased to read your very positive comments regarding is Service with a smile.
Hope to see you all again soon.
Kenny
General Manager.
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nottingham
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 1 November 2013

Our 1st time with Shearings my wife and I used this trip to see friends who live in Exmouth the husband was very ill. On arrival at the Grand we were met by Kenny the manager who came from Liverpool, a very likable man and very helpful always there with a smile and soon learn't to say "A Up Me duck. Nice one Kenny.
We had room 46, quite adequate a pleasant Sea View room. Warm enough to leave the window open at night.
The restaurant was in the lower floor quietly decorated, clean, and everyone is allocated a table number which I thought was a good idea as it stops people wondering where to sit. Zolton the waiter was out of this world so fast ,never mixing the numerous orders up for his ten or so table he was more like Zorro!!!
The lady on reception was a little Gem I think her name was Janet apologies if I got it wrong, " old timers disease."
The staff pull out all the stops to be there for you and make your stay comfortable.
All in all a pleasant stay, Life is what you make of it ...

Room Tip: Sea view needed.
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  • Stayed October 2013, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank jimbobNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review, 4 November 2013
Thank you for a very positive review, we do really appreciate the time you have taken to do this.
It was great to hear you found it very good value for money, I will be passing on your kind comments to Janet and Zoltan. Once again thank you hope to see you again.
A up me duck!!
Kenny
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bay Grand Hotel

Property: Bay Grand Hotel
Address: 5 Morton Crescent, Exmouth EX8 1BE, England
Phone Number:
Region: United Kingdom > England > Devon > Exmouth
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Exmouth
Price Range (Based on Average Rates): £
Number of rooms: 74
Official Description (provided by the hotel):
The Bay Grand Hotel enjoys a superb position on the seafront opposite Golden Sands Beach. The hotel benefits from fantastic views across the Exe Estuary towards Dawlish Warren. The Hotel is set in a Crescent of elegant houses - the first crescent of its kind to be built in Devon with every house facing the sea. Panoramic views across Lyme Bay and the estuary can be seen from all front facing rooms along with Drakes Bar, lounges and our relaxing gardens. The Regency entertainment suite and bar provide the perfect place to unwind. Exmouth is the gateway to the World Heritage Jurassic Coast stretching as far as Dorset and is renowned for its red cliffs and sand dunes. An ideal resort to explore the rest of Devon, it also boasts an old fashioned promenade and stunning Georgian architecture. ... more   less 
Also Known As:
Bay Grand Hotel Exmouth, Devon

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