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Bay Grand Hotel
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Reviews (502)
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498 - 502 of 502 reviews
Reviewed 2 July 2010

Just returned from a 5 day half board Shearings Holiday. Was allocated a room at the back of the property (room 44) What a dirty room - and its not the cleaners fault the place is falling to pieces, .I felt sorry for anybody staying in the room underneath ours as the floorboards in our room were creaking very loudly when you walked on them and must have woke people - but even the halls and landings had the same noisy floorboards. Unable to use the shower coz could not control the thermostat - I didn't want 3rd degree burns - management said they would sort it out - but they obviously didn't, the carpet was marked obviously someone tried to iron and left the iron on the floor resulting in brown stains, the dirt/mould under the taps, around the shower and pipes surely was a health hazard. I purchased bleach and cleaned (didn't look much better after but at least I knew I had done it). no shelves in shower for shampoo etc (not that this mattered coz temperature of water meant couldn't use anyway. I asked to be moved but was told that there were no more rooms - each morning I had to go downstairs to check the weather so I would know what to wear (no view from the window) just a large central heating pipe. Another couple were also at reception requesting to be moved but were told 'what do you expect for £40 a night!!!! Thats all the negative stuff out of the way. There were many happy travellers there - mainly the ones who had requested seaview rooms, the food was excellent and the service from the waitresses was excellent,Entertainment every night was ok. Shearings did some amazing tours and obviously knew their stuff - they took us to some amazing places and the scenery was awe inspiring. Recommend the day tour to Plymouth including boat trip which shows all the nuclear subs, warships etc. Then later Tavistock - a beautiful town. The hotel itself is right on the seafront - everyone I met was very friendly and I'm sure that if the room had been ok then I would have had a brilliant holiday. So if you are going to visit PLEASE ensure that you ask for a seaview room but be aware that they are small.Would recommend to a friend only when rooms have been updated substantially.

  • Stayed: June 2010, travelled as a couple
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3  Thank nurseynurse_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2010

This hotel is fantastic value for money. Food was good and well presented.Everywhere is very clean. The staff are amazing nothing is too much trouble. We stayed for three nights, I think you might have a problem fitting enough clothes into the wardrobe if you stayed any longer, and the bathrooms are very small, having said that we will go back again .

  • Stayed: March 2010, travelled with friends
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1  Thank maudie0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2010

the hotel itself is newly decorated and very clean. service was very good. food was good enough. this is a sheerings hotel and the refurbishing seems to be done by a man. lack of drawers and poor lighting in the rooms. entermainent.was good. all guests seemed friendly. the tv has been removed from the lounge. management says people were falling asleep in the windows and passers bye thought it was a rest home.

  • Stayed: March 2010, travelled as a couple
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2  Thank pkpkBlackpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2010

Went with National Holidays on a 3 night all inclusive holiday. Dinner bnb & 3hrs free bar .
Hotel very welcoming friendly staff all apeared to be polish and very friendly.
Breakfast 3 course,dinner 3 course good choice of food not large portions but enough.
Rooms adequit all ensuit with tea/coffee making facilities.
This hotel is right on the sea front with great views

  • Stayed: February 2010, travelled as a couple
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8  Thank DavyleeSpennymoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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