Seriously, we have been coming here every week for months for the steak night and cleaning our wine glasses as we go. What has prompted me to write this is the managers response to our first complaint - Can't help the water down here !
To be honest, I live locally and find the addition of rinse aid and salt gets rid of this problem, but the glasses generally have lip marks and scum stains as well, some of which cannot be removed by our usual paper serviette solution. The attitude to this problem is just not good enough and needs to be addressed.
I know it's a cheap steak night but why ask hoe you want your steak cooked (medium rare) when it comes out well done (very) for the last few weeks. We told the waitress and last week, she told the manager, but nothing was done . We didn't want to wait for another steak as it was so busy and we had already waited ages. But it would have been nice to get the problem acknowledged by the management who were told but chose to ignore it.
I feel torn to complain about these cheap meals but at the end of the day if it's not a nice experience then what's the point of it being cheap, why not stay at home with a steak and wine of better quality?