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“Good stay!”

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Devoncourt Resort & Apartments
Ranked #3 of 11 Hotels in Exmouth
Certificate of Excellence
1 review
“Good stay!”
Reviewed 21 May 2011

Had a really good week, love the calmness of the hotel!

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yeeeesss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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783 reviews from our community

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48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (297)
Date | Rating
  • English first
  • French first
  • Any
English first
Bristol, United Kingdom
1 review
Reviewed 8 May 2011

We have been Timeshare owners for over 20 years and have never regretted our investment.
Although we have exchange to a foreign hotel a few times we have always been happy to return to the Devoncourt.The position of the Hotel with its superb outlook is ideal for all ages with easy access
to a long and flat promenade.The staff are friendly and helpfull and the Restaurant now first class.
To summarise,we would not hesitate to recommend the Devoncourt for an excellent holiday.

Room Tip: Try to book a room overlooking the fantastic view.
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mangotsfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devcourt, Manager at Devoncourt Resort & Apartments, responded to this review, 12 May 2011
To receive such a glowing report, for all the staff particularly, is greatly appreciated.

In the Hospitality trade it is a well thought fact that

Only 1 out of 10 guests will write if they have had a positive or wonderful experience.

So, It is lovely to see, in relation to these terms, that we ARE doing the right things and people DO enjoy their stays here.

Long will we strive to make it so.

Andrew Stoneman
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alfreton, United Kingdom
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 May 2011

Stayed as part of my Time Share membership and used a room "inspected, approved and allocated by them" Really!! Room 105 should be avoided at all costs even the hotel know this! Broken toilet which smelt, shower with hole in hose, stagneant water in broken sink. This is the luxury Club la Costa advertise in their brochure! nothing refurbished since probably the 1970's, a view of a brick wall and seagull marked drain pipes, Very small lounge, atrocious lighting and no bedding for the sofa bed. Club la Costa had not mentioned to the hotel thet we needed to use it!
Hotel very staff very good and moved us the next day but Club la Costa couldn't care less and have refused to acknowledge they are mis-selling their time share holidays of luxury holidays!

Room Tip: Never take out a Club la Costa Timeshare membershp
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  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JanetG_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 April 2011

This was a timeshare swap with Interval International. The staff were very good and the bar & restaurant well run. We were given the keys to room no. 114.
This room was of poor quality, 1970's decor, a trinitron colour TV (1970's) and freeview box. It was dark, dingy, shabby and depressing.
There was a frequent noise day and night of running water which was pouring from a crack in the cast iron soil pipe 4m above the ground, just below and a metre to the right of our bedroom window. This disturbed our sleep and there was an occasional nauseous whiff through the open window.
The only view through the windows was of the outside walls of other rooms which formed a quadrangle which meant there was very little natural light. It had a poorly equipped kitchenette attached to it.

Room Tip: Ask to see the room first in this hotel.
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank timtim48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devcourt, Manager at Devoncourt Resort & Apartments, responded to this review, 10 May 2011
As a hotel with a varied clientele we try to be many things to many people and most we seem to be able to look after in such a way that they return after finding the Devoncourt as they have been bowled over by the friendliness of the staff and wonderful atmosphere.

On occasions our guests come to us through third parties and these clients have varying expectations as to the sort of experience they look for. On this guests stay the room, whilst of a good size and comfortable, has very little natural light. We are very upfront and honest in what the room has within it in terms of facilities and of its outlook. We would always rather manage the expectation before a customer has arrived than after and as such, timtim48 is correct in saying that if booking through a third party it is worth checking with the hotel directly as we will always explain how the hotel room is situated so as to avoid the sort of reaction timtim48 had.

It is always good to note that the staff have excelled in their friendliness and demeanour with an overall commitment in doing that little extra for the customer so far as is possible.

The decor is not a modern style and to some this is a deal breaker but we will always be upfront and will always invite future customers to ring so that we can do our very best for them.

Many thanks

Andrew Stoneman
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tonbridge
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2011

This is a well managed establishment providing a mix of time-share apartments with rooms for hire on either a self-catering basis or B&B tariff. Servicing is of good quality with excellent leisure and swimming facilities and Devoncourt is set in well maintained extensive landscaped grounds with views towards the sea. Rentals are good value for money and the restaurant produces a wide range of food at sensible prices.

Locationally, Devoncourt is well suited to take advantage of safe beach swimming for youngsters and there are many opportunities for visits to places of interest plus good public transport including the scenic rail journey from Exmouth via Topsham to Exeter.

Room Tip: Go for quieter units at the rear with sea views
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  • Stayed April 2011, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank NewZealandNorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level 5 Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 April 2011

Very friendly hotel. Reception staff are friendly, informative and professional.
The very popular restaurant is very good value for money, with hot tasty food and dishes. Good choice of menu, for both adults and children.
We had a large room with a well equipped kitchen area, comfortable armchairs and dining area.
The gardens and lawns are wonderful, with spring flowers everywhere.
Excellent sun lounge with amazing views along the coast towards Torbay and beyond.
Swimming pool was lovely and warm.
We had a very relaxing break.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MARYPAT_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Skye, United Kingdom
Level 4 Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 April 2011

Arrived at 3pm,the rooms aren't normally available until 4pm but the helpful receptionist checked the room was ready and let us in - much better than many hotels! Great room, stunning view of the garden and coastline. Highlight though has to be the restaurant - one of the best hotel restaurants I have ever used. The Sunday carvery was packed with locals - always a good sign. Overall a very good value hotel with friendly staff. Didn't use the pool/gym but at least there is one!

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rupert_allison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Devoncourt Resort & Apartments

Property: Devoncourt Resort & Apartments
Address: 16 Douglas Avenue, Exmouth EX8 2EX, England (Formerly Devoncourt Hotel)
Region: United Kingdom > England > Devon > Exmouth
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 11 Hotels in Exmouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Devoncourt Resort & Apartments 3*
Number of rooms: 54
Official Description (provided by the hotel):
Friendly and well situated Guest Accommodation with a range of rooms, many with sea views, balcony, kitchenette. All have en-suite facilities, Wi-Fi and access to the 'Lifestyle' Leisure Club which is on site. Has a well thought of Restaurant and Bar operation, 'Brasserie16', serving first rate quality meals - renowned for it's excellent carvey's served on 3 days of the week. Beautiful Gardens overlooking the beaches of Lyme Bay in the vibrant town of Exmouth,on the mouth of the River Exe. ... more   less 
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Also Known As:
Devoncourt Hotel Exmouth
Devoncourt Resort & Apartments Exmouth, Devon

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