Have visited many Haven parks over many years and have visited Devon Cliffs before ,twice.
Arrived on Friday 27th June at 2,00pm fully aware that check in wasn't until 4.00pm.Unfortunatly one of our party became ill on arrival so I enquired about early check in.Staff all very pleasant until I produced paperwork stating that we were '£9.50' Sun newspaper visitors.I am not imagining it but their attitude completely changed and the lady that had been willing to check whether our caravan was ready suddenly insisted that she wouldn't check and that we should come back at 4,not a minute before!! Waited till 4 and got keys to van,the worst presented and equipped van I have ever been in.Poorly cleaned and when questioned the cleaner said she couldn't come back &clean the filthy floor cos she didn't have a mop,they don't use them &there were no cloths available!!
Really disappointed at this type of treatment from a company that charges high prices for all accommodation &amenities. If they don't want to treat special offer visitors the same as everyone else,I suggest they remove themselves from the offer. I didn't expect 5 star luxury for my £9.50 but I didn't expect to be discriminated against either!!
Won't be spending any more of my hard earned cash with Haven in future.Special offer or not!!!!
- Also Known As:
- Haven Devon Cliffs Holiday Park Hotel Exmouth
- Devon Cliffs Holiday Park - Haven Exmouth