The 2 ladies covering reception could not have done been more helpful, although the offer of a pot of tea or coffee on arrival would have added to their great customer service. The waitresses were also very polite, friendly and efficient.
I stayed with my husband in the East Wing's room 12 for 2 nights, on a great value Groupon deal for £99 in early spring 2013 The room had a lovely view of the garden and beautiful surrounding countryside.
The weather was very cold and the room's heating was inadequate - luckily I had a hot water bottle with me. Bad condensation formed on the bedroom and bathroom windows, and also on the bathroom tiles, as our time spent in the room that day went on.
The headwaiter/head barman, Chris, was v polite and chatty, but I felt he was arrogant at times, similar to the owner, Adam. The evening restaurant service was very slow; it was as if there was not enough staff in the kitchen to help the chef.
The meal was the best thing about the break; I had not tasted food this good for 20 years, although it was quite expensive. Also, we got a free 1/2 bottle of house wine with the Groupon deal, if 2 courses each were ordered.
The hotel also has gluten-free bread and you can also ask the chef to do a gluten-free option to the meals, if available. Soya milk is also available at all meals. Their dietary options need to be pre-ordered to guarantee availability.
- Official Description (provided by the hotel):
- Tucked away in peaceful open countryside and approached down leafy lanes of Hawkchurch - the ‘village of roses’ – the Fairwater Head Hotel is a mere 4 miles from Axminster and 5 miles from Lyme Regis and the Jurassic coast. If you’re looking for a short-break, a room for the night or a romantic, intimate wedding venue, you’ll find the Fairwater Head Hotel the perfect place to relax, entertain or dine in style. ... more less
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- Also Known As:
- Fairwater Head Hotel Hawkchurch, Devon