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All reviews burger king petrol station travel lodge car park room was clean on arrival comfortable stay what it says on the tin family room great stop road noise short drive pot holes overnight stop good size breakfast box downstairs room
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Reviewed 13 November 2017

I stayed at this travel lodge for 2 nights having been removed from a domestic abuse situation. I was scared and jumped at everything. The new manager, Amy, was my godsend. She really helped me and assured me that I was safe. The staff were also brilliant, checking on me from time to time to make sure that I was ok. I would highly recommend this lodge.

Stayed: July 2017, travelled solo
1  Thank Lorraine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

Every time we go to travel lodge it’s a great place to stay. The rooms are big and space for the kids to play. We all love the mattress and we really need to get one for home. Always friendly staff and looking forward to the next time.

  • Stayed: October 2017, travelled with family
    • Value
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Review collected in partnership with Travelodge
1  Thank barryp551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017

Booked 2 rooms for 1night both rooms had not been cleaned all that had been done was beddin change, spider webs all over the inside of the windows all sides covered in dust, toilet not cleaned, manager was not interested

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
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Review collected in partnership with Travelodge
Thank gaymorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Okehampton Sourton Cross, responded to this reviewResponded 6 November 2017

Thank you for taking the time to review our Okehampton Sourton Cross Travelodge, we are thankful for your comments. Please accept our deepest apologies for the issues encountered during your booking. The experience you received concerns us and we would like to investigate your stay further.

Please may we kindly ask you to contact our Customer Service team via the 'Contact Us' page on our website. Please include a link to your review and your booking details. This will enable us to look into your visit more thoroughly with our hotel team.

Thank you again for sharing your experience and giving us the opportunity to adjust the service and facilities we provide our guests. We look forward to hearing from you shortly.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

This is a very run down Travelodge. Heater was on full upon arrival and room smelt. Mould in bathroom. Dirty bath. Stained mattress. Rock hard pull out. No-one on reception at check out to complain to. Would not recommend.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Char1904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Poppy from The Social Media Team at Travelodge Okehampton Sourton Cross, responded to this reviewResponded 31 October 2017

Thank you for submitting your review of our Okehampton Sourton Cross Travelodge.

We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us with with the link or a copy of your TripAdvisor review, via our website so our customer service team can investigate your visit with the hotel.

Thank you again for posting your comments and we hope to hear from you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017

Its looking a little tired, the rooms are a reasonable size. Not the comfiest of beds. Mind you its a travel lodge at the end of the day so its hardly going to be luxurious. As the previous reviewers said the Little Chef was closed so the only place to get food nearby is the diner that is nearby. If I wanted somewhere near here again I would probably try to book somewhere in Okehampton itself.

  • Stayed: October 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank AnneC2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Nicolas from the Social Media team at Travelodge Okehampton Sourton Cross, responded to this reviewResponded 31 October 2017

Thank you for taking the time to write a review.

We are so pleased to learn that you were pleased with the size of your room, however we would like to apologise for the other issues that impacted your stay.

Please rest assured we will pass on your feedback to the Hotel, so it may be looked into further.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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