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“A fantastic experience. Can't wait for next big birthday !!!!!!!!!”

Aerosaurus Balloons
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Hot Air Balloon Champagne Sunrise or Sunset...
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Recommended length of visit: More than 3 hours
Owner description: Aerosaurus Balloons is a family-run company offering champagne hot air balloon flights throughout the South West of England. As the largest hot air balloon flight operator in the Westcountry, we have over 25 years’ experience and have flown more than 70,000 passengers over some of the most beautiful and spectacular landscapes in the UK including Dartmoor, Bodmin Moor, The Blackdown Hills, The Quantocks, Stonehenge and the Jurassic Coast.
Reviewed 25 September 2018

Flew from Henstridge. After a few cancellations due to weather. It was well worth waiting for. The crew were incredible. Professional and yet extremely friendly. The pilot was full of humour and explained what was happening the whole time, The champagne at the end was just the icing on the cake. Hope I get the chance to travel with them again one day. It was a dream come true.

Date of experience: September 2018
Thank essjaymillen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoBallloons, Owner at Aerosaurus Balloons, responded to this reviewResponded 26 September 2018

Thank you for your lovely review, we are so pleased that you enjoyed your flight and it was certainly worth waiting for the fantastic weather you had! We look forward to seeing you in the skies again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (67)
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"ground crew"
in 9 reviews
"balloon flight"
in 9 reviews
"birthday present"
in 6 reviews
"great flight"
in 5 reviews
"amazing experience"
in 5 reviews
"cancelled due"
in 4 reviews
"glass of champagne"
in 3 reviews
"hot air balloon"
in 3 reviews
"flight was cancelled"
in 3 reviews
"great fun"
in 7 reviews
"balloon festival"
in 2 reviews
"meeting point"
in 2 reviews
"dorset countryside"
in 2 reviews
"fantastic weather"
in 2 reviews
"support team"
in 2 reviews
in 25 reviews
in 7 reviews

3 - 7 of 70 reviews

Reviewed 1 September 2018 via mobile

This was originally a Bristol balloon festival flight which got rained off, this was my first attempt at a follow up flight, got to admit I felt disappointed, there was never going to the atmosphere of the balloon festival, but please, there was no atmosphere at all, very little interaction with with the paying guests, a lot of banter with each other however, this was my third flight with various balloon companies, but got to say, this was my least favourite,

Date of experience: September 2018
Thank alankeithh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2018

Date of experience: July 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2018

We have just returned from a fabulous early morning balloon flight in Cornwall. The ground crew and pilot were very professional and friendly and the views from up above were spectacular. Because the weather has to be perfect we did have a few flights cancelled before finally taking off. However, it was definitely worth the wait.

Date of experience: June 2018
Thank Lynda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 May 2018

I bought this experience through BuyAGift for a Christmas present. We booked months in advance for early June. To do the balloon experience in Taunton we had decided to stay in a local caravan park as it would be too far to travel to from Birmingham for an early morning flight. It was an additional expense that we decided to do whilst being in Somerset.

Although this was a Christmas present, I had recently graduated and decided this would be the right time to propose to my girlfriend with the beautiful views. The whole week we stayed in Somerset it was beautiful, however the night before the flight we rang Aerosaurus’s weather line to find out that all flights had been cancelled due to a slight chance of a possible thunder storm. However the weather could not be any more perfect. After checking the weather forecast and speaking to locals they were not aware of any news of thunderstorms which was a bit of a kick in the teeth.
As you can imagine the disappointment and frustration we had, however we did book up with Aerosaurus a second time once again every flight everywhere was cancelled due to a small possibility of fog. Once again another nice day.

As these vouchers only last 10 months and Aerosaurus not flying between October to March made it difficult to book 5 times before Aerosaurus would consider extending the voucher. This would not be easy getting time of work and also repeatedly paying for travel and accommodation on the slight chance of doing the flight.

We phoned Aerosaurus to explain our situation and they we’re not helpful one bit, frankly they didn’t care as they already had the money for this event. They just take your money and use anything for an excuse. They did ask for a further £50.00 to extend the voucher, it is just money money money and a big rip off and a company with poor customer service.

I would not recommend using this company and pay more with a professional company.

Date of experience: June 2017
7  Thank Ian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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