The booking process took 11 emails to sort things out, they kept getting my name wrong and then having us leaving a month before we arrived! The room was ok, would hardly call it luxury, but it was nice to have a balcony- though we did have to pay extra for the upgrade. Everything was just not quite right, the tv was way to the left of the bed which made it difficult to watch from bed, and the power shower didn't have matching drainage so unless you had a very quick shower you ended up standing calf deep in the run off. The bedding had a really odd smell to it, the smell permeated our skin after a few days, and the whole room smelt of it when we returned after being away for a few hours. It was a very sharp chemical smell, and I developed a rash just before we left. We had breakfast and dinner there and the breakfast was ok, not a lot of choice and the fruit looked like it had been out for a month- totally shrivelled! When I did order scrambled eggs and then poached the next morning, they were both pretty much raw. The terrace bar area was ok, but the food I ordered didn't taste anything like advertised (cumin and coriander had obviously been nowhere near it!) and everything had beetroot in or on it which was annoying- including my partners fillet steak. There was no chicken on the entire restaurant menu the following night so I had to eat vegetarian- a cheese soufflé with creamy mushroom pasta. The soufflé was underdone and the combination was awful. My desert was missing the ice cream it was listed as having, and the server didn't check on us so I asked for it when the plates were cleared- after he went off and checked that indeed I wasn't lying, it was meant to have burnt orange ice cream (the only reason I ordered that dish). To add insult to injury I got vanilla ice cream with a slice of orange. All the service staff bar one looked and sounded new, they didn't know the menu and weren't very friendly.
The pool was ok, but was half reserved for lane swimming and the other half was usually full of kids, the sauna was absolutely tiny and the Jacuzzi was also very small and busy. I did have a beauty treatment and it wasn't great, it started late and ran over, and I was less than pleased with the results, though my partner said his was ok.
It seemed to me to be trying to do too many things and doing them all poorly- are you a wedding venue, a golf course, a luxury hotel, a cheap and cheery stag/hen destination, a beacon for local produce, a conference venue or a luxury spa? What I saw was an expensive but average hotel with a pool on the side, and I certainly don't feel I was away for a 'couples retreat' or anything like it.
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- Also Known As:
- Woodbury Park Hotel And Golf Club
- Woodbury Park Hotel & Golf Club Devon