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“Comfy hotel Charmouth ”
Review of Fernhill Hotel

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Fernhill Hotel
Ranked #2 of 2 Hotels in Charmouth
Certificate of Excellence
Reviewed 29 May 2014 via mobile

Enjoyed my stay here while touring Lyme Regis. Comfortable room with on suite. Spotlessly clean. Top level toiletries in the bath. Full English breakfast was delicious. Too cold for swimming pool but it looked great.

Stayed: May 2014, travelled with friends
2  Thank marymorr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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117 - 123 of 258 reviews

Reviewed 28 May 2014

We stayed 2 nights, dinner bed and breakfast in the middle of May.

The hotel has elegant public rooms, a swimming pool and ample car parking. The hotel is surrounded by woods and enjoys fine views over the surrounding countryside. Dinner was adquate and we enjoyed breakfast in a sunny room overlooking the pool. The staff were efficient and friendly.

Unfortunately, we can only give an average overall rating as our room, (no. 1) in the original house, did not live up to the description of 'Superior double'. It was clear that the original room had been altered to include a bathroom.

The result was that the room was very cramped with insufficient space for luggage or even to sit in comfort. There was hardly any space on the narrow dressing table for toiletries. The access to the window was blocked by a round table and 2 chairs which we had to pull back to be able to open the window or close the curtains.

The bathroom was the smallest we had ever encountered. Entry was over the step by a folding door which was awkward to operate. Two more steps, slippery when wet, led to the shower. It proved impossible to dry oneself and clothe oneself inside and we had to step into the bedroom after showering.

Looking back through Tripadvisor reviews, we found a report dated 28 October 2013 by '505loneranger505' which exactly mirrors our experience.

We do not know about other rooms in the hotel but we feel that room number 1 should not be offered as 'superior double room'. It could perhaps be altered for use for a single person, with a single bed and more functional furniture. It should be possible to enlarge the bathroom slightly, remove the unnecessary and possibly dangerous setps, and to fit it with a proper door.

We would recommend Fernhill for its position, public rooms and service. However, we would strongly advise that prospective guests make full enquiries about the size and amenities of the room before booking.

Room Tip: See the review!
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  • Stayed: May 2014, travelled as a couple
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2  Thank john g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

On a weekend break, the weather was awful, so never got to relax in the sun next to the pool, but it looked great.From the minute we arrived we felt comfortable in this hotel. Room was big and nicely furnished. we ate 2 nights in the restaurant, the food was excellent. Pre dinner drinks in the bar were relaxed. Special mention for the breakfast. Yes it was typical English breakfast choice, but the quality of the produce and presentation was exceptional. We will definitely return to this hotel, when hopefully the sun will shine.

Room Tip: We probably didn,t have the best room, but room 9 was very good. Big and comfortable.
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  • Stayed: May 2014, travelled as a couple
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Thank george g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

I recently stayed for 3 nights over the Easter weekend with my husband and eight year old daughter at this very welcoming hotel. The room was very comfortable and clean with plenty of room to accommodate an extra child's bed. The food was really very tasty and there were nice touches, like complimentary afternoon tea with home made apple cake on the day of arrival, hundreds of DVDs to choose from if you are staying in at night, and on Easter Sunday we were given home made chocolates. Reception was very helpful with information on places to visit (rain or shine). All in all, the service was very personal and welcoming and we left feeling very chilled and well fed. We look forward to our next visit.

  • Stayed: April 2014, travelled with family
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Thank Hughesy67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

We booked this hotel in error! We are going to Scotland and picked the wrong Fernhill Hotel. The booking was made and deposit paid. Once I realised the mistake, I contacted the Fernhill Hotel and received a very polite email back from Jo. She dealt with the cancellation and went above and beyond to return my deposit. She did all this and I wasn't even a guest! 10/10 for customer service, it has made us plan a future trip to Dorset! Thanks Jo

Stayed: April 2013, travelled as a couple
2  Thank Cath P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

Sadly we only had one night at this lovely hotel, driven by it many times and always wanted to stay so could hardly refuse when secret escapes had it on their website.
We couldn't fault our stay, great staff, delicious food and lovely room, we look forward to returning again soon. 5/5!

Room Tip: We had room seven, no view or bath but very clean and tastefully decorated plus modern bathroom, bed...
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  • Stayed: March 2014, travelled as a couple
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Thank Dawmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

Stayed here for a few nights one weekend and had a very pleasant stay. The owners are very nice and welcoming and provide a very good breakfast and afternoon tea with homemade cake. The rooms are well proportioned, tidy and clean. Car park is spacious and the communal areas are comfy. Great location with lyme regis a short drive and Charmouth a short walk. Only thing that slightly spoilt the visit was a meal in the evening one night; a nice starter, then a steak not cooked to order, finally a terrible bread and butter pudding which was burned and should never have left the kitchen. Eat the breakfast and afternoon tea, but if you want an evening meal, go out.

Stayed: February 2014, travelled as a couple
2  Thank MattB1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fernhill Hotel

Address: | Fern Hill, nr Lyme Regis, Charmouth, Bridport DT66BX, England
Region: United Kingdom > England > Dorset > Bridport > Charmouth
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Charmouth
Price Range: £98 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fernhill Hotel 3*
Number of rooms: 10
Official Description (provided by the hotel):
Beautiful West Dorset small hotel conveniently located between Lyme Regis and Charmouth. The perfect base to explore West Country with stunning views of rolling Dorset Countryside, and 15 minutes walk to the beach. Ample free parking and its location on the Jurassic Coastal path & bus routes make it is easy to leave the car behind while exploring the area. AA 3 star and GTBS Gold award for Green Tourism show Fernhill's commitment to providing outstanding service, with a local seasonal focus whilst minimising impact on the environment. With 36 acres of woodland, ponds and meadows, a la Carte and Bar & Grill Dining, outdoor heated Pool (May-Oct), and Holistic Therapies there are many ways to relax at the Hotel. ... more   less 
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Also Known As:
Fernhill Hotel Charmouth, Dorset

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