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“How not to cater for groups”
Review of The Scott Arms

The Scott Arms
Ranked #6 of 12 Restaurants in Corfe Castle
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Child-friendly, Groups, Special Occasion Dining, Kids, View, Bar Scene, Local cuisine
Dining options: Dinner, Lunch, After-hours, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff
Description: A great pub in an amazing location. Food and drink delicious with a Caribbean BBQ all summer.
London
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“How not to cater for groups”
Reviewed 2 April 2012

Oh dear, oh dear. We were booked in as a large group (about 40 of us) and it was all prearranged - the time we would arrive, what we would eat (the same for everyone, with a veggie option for a couple of us). Time was tight - we only had just over an hour.
First impressions - good. Stone-flagged floors, cream painted woodwork. They had set up tables for us, so we sat down and waited.

When the food (cottage pie) arrived, it was perfectly OK - just ridiculously small portions. I mean, seriously. People were laughing and saying to the waitresses "Is that it?". It took over half an hour for them to get all the portions out to us, and then they brought (equally mean) bowls of vegetables - by which time, of course, most people had eaten their food. The more organised ones had already gone and ordered portions of chips because they simply hadn't had enough food. When you've paid £8.50 for a very simple main course and some veg, you shouldn't need to top up with chips!

So we spoke to the manager, who was pretty aggressive from the start. His reasons?
Apparently he'd only taken this group as a favour (silly us, thinking it was a commercial transaction and that we'd paid the going rate).
It was a very busy day (what a coincidence, just like for the other negative reviews on here!).
And if we thought the portions were small we should have asked for more at the time, because there was plenty ( we had said the portions were small to the waitresses, and two of us did ask for more, and were charged the same again for those portions).

So all in all, pretty unimpressed. I know large groups take some planning to deal with, but we had agreed to a single menu choice and a fixed start time, which makes it as easy as possible. If you are running a commercial operation and accept a booking like this, I'd expect you to be able to deal with it, and not to make every single one of the group feel ripped off.

    • Value
    • Service
Helpful?
2 Thank WomblingFree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Southampton, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Very Welcoming with great food and wonderful views”
Reviewed 27 March 2012

A very dog friendly pub with exceptionally friendly service and great pub food (worth the wait during busy periods, just relax and take in the wonderful views). We seemed to work our way through the menu during our week in the area and were never disappointed with any aspect of our visits.

  • Visited March 2012
    • Value
    • Atmosphere
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    • Food
Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
20 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Outdoor lunching!”
Reviewed 27 March 2012

This is a wonderful pub. I have visited here several times in good weather instances an was fortunate enough to secure a table in the packed out beer garden! The food was great and pretty good value for money. The service was pretty good and the only comment that could be made was that the staff seemed a bit stretched. It was very clear that they were working diligently and with pride. Would definitely recommend at any time for a nice relaxing time in the garden. Well done.

    • Value
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Helpful?
1 Thank Kevlar2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
164 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
“Jerk”
Reviewed 21 March 2012

Visited The Scott on a warm August evening whilst camping in the area with a group of friends. We sat outside in the excellent beer garden and enjoyed some great beers. Ww also sampled the jerk chicken from the shack, it was truly excellent. Well widths visit.

    • Value
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    • Food
Helpful?
1 Thank jimboe89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derbyshire, United Kingdom
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Great food but desperately needs a facelift”
Reviewed 15 March 2012

Four of us went for lunch and without exception the food was excellent. It attracts visitors also because of its great view over Corfe. The pity is that more of the proceeds are not ploughed back into the property - chairs are all different and tatty curtains over doorways in the room we were eating. There were nails in the wall but no pictures there, because we were told they had been collected by the local artist the week before! More attention to ambience would make this a great pub.

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jmgn2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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