Went for a special day with friends and it was ruined by rude staff. We all booked a deal to use the spa and to have a treatment. The hotel is dated but there was visible signs of work being done to update it. The spa was ok tho asking the staff a question and then they walk off was not a good start. By the pool there are only 4 beds and no where else to put your robes so we had to put them on the floor.
At 1230 we went for lunch this is where it all went wrong. We went to the bar to order to which we were rudely told by the female waitress that she was on her break (at lunch time). After a huff she told us to get the menus back, when ordering told us to not go so fast, asked us how much items were and if we had a calculator to add it up. She snapped at us and I cant tell you how many huffs she did. When we had finished we were all in shock how rude she was.
The treatments were good and the therapist's were the only nice members of staff there. We were quick to leave after and wont be returning.
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- Also Known As:
- Springfield Country Wareham
- Springfield Country Hotel Wareham, Dorset