This nice little bakery shop is divided into two with a small cafe to the right of the bakery counter. I called in here for tea and cake with a friend in the summer of 2011. I had bought bread here before and also called into Long Crichel. My expectations were high and I already knew that it would be quite expensive. Salads and light lunches are tasty and fresh. The decor is up to date and the retained stone flooring is lovely... but you can't eat it, no matter how hungry you get!
Suffice to say, after ordering tea for 2 and 1 cake and 1 scone...we were kept waiting for a VERY long time. One very efficient waitress 'helped' by two 'charming', male and female students. First we were were brought a cheese scone, with jam and cream, and had to explain in words of few syllables to the young female that it wasn't right, though she doubted us. More time passed. Male 'chef' appeared to apologise, and to say that they had run out of plain scones. So we asked for a pastry from their bread counter. This did arrive sooner than the initial order, fortunately! Hungry and envious eyebrows were raised by the other clientele.... Having spent too long waiting for our order, we hungrily devoured our snack and i decided not to risk waiting for the bill , but to walk over and chase it up from the downstairs 'kitchenette'. There i was charged and extra £1.00. This was to cover the cost of taking the pastry off the bakery shelf, putting it on a plate and serving it to me at our table only 2 metres away.. !!!!!!!! need i say more. I did express my shock to the chef, who was flitting about trying to salvage what pride he could from the increasingly disgruntled customers....i haven't been back yet to see if he took my advice. Lordy lordy! This is Wimborne not Chelsea! get real guys... if you value your jobs! Its sad, as there is lots of competition in this lovely town. Quality food and surroundings are not much use, if the service doesn't match and the management choose to price so unrealistically. I'd rather keep you, and lose one of the chains!
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