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“Could be improved!”
Review of Adair Arms Hotel

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Adair Arms Hotel
Ranked #4 of 6 Hotels in Ballymena
Certificate of Excellence
Reviewed 7 March 2014

Stayed for a night last week with friends - rooms were nice and were well equipped.
Breakfast was a bit disappointing due to a lack of staff I would say - hotel was very busy on sunday morning yet there was only 2 members of staff on duty to attend to tables with tea/coffee and toast etc. The brown sauce which had to be asked for came in a cereal bowl and was quite congealed! The fruit which was on display did not look fresh and was coated with what looked like icing sugar!! A contintental option was sparse to say the least - thin slices of cooked ham and babybel cheeses!!
Staff are pleasant and helpful and the hotel is nicely decorated but the food is a big let down.

  • Stayed: March 2014, travelled as a couple
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Thank Jazzycam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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254 - 260 of 345 reviews

Reviewed 26 February 2014

Adair Arms is a little gem in Ballymena. Just been recently renovated and it has made the hotel warm and inviting. It had gotten a little run down. Food is great and well priced. Great spot for afternoon tea or coffee and scones mid morning. Rooms are comfortable and well appointed. Staff are excellent and will attend to your every need. Love the place and visit on regular basis. Even offer a bit of live music at the weekends!!

Room Tip: Rooms to the back quiet!
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  • Stayed: February 2014, travelled with family
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1  Thank Bob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

came for mid lunch with my husband highly impressed with the service, the staff were very caring and immediate with the arrival of our food and drinks. Would recommend to all! Compliments to the welcoming staff! Food was lovely

  • Stayed: October 2013, travelled as a couple
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Thank Kerri E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2014 via mobile

If you want to stay in a hotel where the staff are willing to do anything to make your stay exceptional then u have to stay here! I visited with work for 6 nights and have to say was very impressed with all elements of the hotel, good size room, great staff and lovely food!
Pete behind the bar is the star of the show who obviously has management potential. He is the ultimate barman who can provide the answer to almost any question whilst sorting your drinks order and discussing time zones!
Chris on reception has the professional touch and warm welcome that would make any guest feel valued with a keen eye on the accounts side of the business!
The man who works the late shift was even willing to sort breakfast for us at 6am even though it did not officially start till 7am, he would not let us leave without food!
Amazing hotel with the best service ever and very reasonable room rates, I will be back thanks

Stayed: February 2014, travelled on business
Thank Richard2665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014 via mobile

I don't normally comment on hotels,but I'm an avid user if trip advisor. I just felt the need to say how good this hotel is just two days in to my six day stay. The staff are so nice, attentive, chatty and helpful. They all are the heart of this hotel. The rooms are spotless, quiet and very warm. Which is welcomed coming in from the snow. The receptionists, waitresses and bar staff are all great. I would recommend this hotel to any business person fed up of a soul-less "premium inn". Or a couple looking for a great get away stay.

Stayed: February 2014, travelled on business
1  Thank the28dugster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

arrived for a 4 day break to see family,rooms a little small but clean,staff very much on the ball, had food it was good ,service very good, had a family lunch on the sunday ,the staff and general manager ,stella nothing to much ,well done,thank you all.

Room Tip: book early always busy.
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  • Stayed: February 2014, travelled with family
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Thank spikler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014

Good home cooking. Had a good meal there last night. Might seem like a strange complaint but service far too fast no time from the starter dishes were cleared til the main was on the table. We ordered coffee got tea and when the waitress brought the right order, laughing at what had happened we were rewarded with a chocolate mint that we weren't originally getting and a comment "heres a chocolate mint for your trouble" felt like the family dog being rewarded for being good. Maybe lacking staff training just a tad!!!

Stayed: January 2014, travelled as a couple
1  Thank Kilcurry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adair Arms Hotel

Address: 1-7 Ballymoney Road, Ballymena BT43 5BS, Northern Ireland
Region: United Kingdom > Northern Ireland > County Antrim > Ballymena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Ballymena
Price Range: £77 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adair Arms Hotel 3*
Number of rooms: 41
Official Description (provided by the hotel):
Since 1846, the Adair Arms Hotel has proudly stood in the centre of the popular and busy town of Ballymena. The hotel was originally built by Sir Robert Adair and was designed by Sir Charles Lanyon, who was responsible for many well known buildings in Northern Ireland, such as the prestigious Queen’s University in Belfast. Illuminating the character of yesterday and capturing the ambiance of today, the Adair Arms Hotel offers 41 luxurious bedrooms, 6 conference and banqueting suites, a coffee bar, public bar and serves an extensive grill menu all day everyday in the Adair Grill. Guests can avail of free carparking, unlimited free Wifi access and enjoy live music every Thursday, Friday and Saturday Night. ... more   less 
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Also Known As:
Adair Arms Hotel Ballymena, Northern Ireland

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