I was looking forward to my recent stay at Galgorm Manor and whilst I did enjoy many aspects, I was disappointed at others. On a positive note, the grounds are excellent, staff were very attentive and the general ambiance was relaxing and welcoming. All very good I know but it was the general attention to detail that I found to be lacking for example
- bedroom carpet was stained
-shower door leaked
-a shaving mirror would have been a welcome addition
-many double glazed windows had blown their seals and needed replaced
-our room overlooked a courtyard and we observed the sewers over flowing! A nasty sight.
-no waiter service at breakfast
I hope that the owners upgrade the existing rooms / facilities as they are disappointing and certainly let the hotel down. I also feel obliged to complain that breakfast means buffet and whilst there is a menu, anything other than the buffet, carries an additional charge. I feel this is quite OTT as the B&B charge is not inexpensive.
Overall disappointing and certainly not close to 5*. Expensive compared to Belfast hotels and not as good.More
- Free Wifi
- Free Parking