I visited the Ravelston with family & friends. We booked this hotel as we asked at the time of booking if we could book a table in the bar as we wanted to watch the Ryder Cup on Sky TV and were informed thus would be fine and our request would be noted in the booking !! We arrived on the day to be informed that they did not have Sky TV and we were questioned as to why we had not booked the restaurant, to which we advised that we wanted to watch Sky sports which they didn't have !!!! Very annoying. Then the barmaid stated our booking was for 5 persons and there was 6 of us. The booking was made for 6 persons and it was only when one of our party suggested trying somewhere else that the barmaid changed her attitude and allocated us a table for 6 persons. We then sat at our table to be served by staff with very poor customer service. The food was good but the staff were another matter !!!
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