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“Very good but could be better”

Review of Merchants Rest

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Very good
5 reviews
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Condo/Apartment -
4 Bedrooms, 2 Bathrooms, Sleeps 7
Crail, Fife, Scotland

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Perth, United Kingdom
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very good but could be better”
Reviewed 16 July 2013 for a stay in June 2013

I booked Merchant's Rest for a week away with the family. Crail is a lovely place and even better when the weather is good.
The house is spacious which is ideal when so many people are sharing.
There's an outdoor area and the lovely large garden is shared with the other residents although we didn't see any.
I filled in the feedback form and asked for some feedback prior to filling this in and haven't heard anything so I can only report how things were.
There is a smell of damp in the downstairs bedroom - a concern as we had a small child and an asthma sufferer but there was a dehumidifier. We aired the place and it was much better by the end of the week. There was supposed to be a tumble dryer but wasn't.
The bin area at the door could have done with a sweep and a wash. I would hope that the owner would welcome honest feedback

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Large windows in lounge
Liked least: Not all windows opened in the lounge
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Jul 2013
Glad you enjoyed your stay, I must agree, Crail is a wonderful setting and the sea views from the garden are marvellous. Thank you for your feedback, we have updated the web listing and have notified the owner of the property concerning your issues with the house, we hope to have these resolved in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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