Got this on an itison deal. Was happy with our room, although a bit disappointed we didn't really have a view of the bridge. The room was spacious and well decorated. It seemed a shame that everything was all nice and coordinated then they just stuck a metal rail on the wall with some metal coat hangers on it! Totally took away from the room. Shower room was clean, however had a damp smell in it. I had a shower which alternated between cold and scalding hot, although my husband had one later which was fine.
Dinner was included and we thought it would be simple pub classics. I had oat cakes and pate for starter, a big portion and lovely. My hubby had bruschetta and got one tiny little bit, which was tiny compared to my starter. We both paid the £3 supplement for the sirloin steak. Unfortunately mine was not well done as requested, so had to send it back. When it came back it was cremated on the outside, still pink on the inside and the original chips & mushrooms were cold on the plate. First four mouthfuls were in edible with gristle and ended up the whole thing was left as it was so bad. The waitress avoided us, then eventually came and asked if we enjoyed our meal. Seemed really off considering mine was on the plate! Was told I could get a refund of my £3, but money was never the object. I just wanted a nice meal. Dessert was poor. Bill came and put money in the folder. Twelve times we were walked by ( and restaurant was nowhere near full) till eventually I had to call out and ask how I was meant to pay my bill.
Unfortunately breakfast was not much better, half a tomato, one slice of bacon, a dollop of haggis, a runny fried egg and beans. All swimming on a layer of oil or something. We then heard the waitress telling the table behind the chef was running late with the sausages etc. just felt we could have had a better breakfast in a supermarket cafe.
Hotel could be lovely, with just a little more effort it could be a great place for a cosy weekend away. Bed was very comfy!
However the food and the service with the food really let them down and I'm very disappointed in my stay.
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- Also Known As:
- Albert Hotel North Queensferry, Fife