We booked this hotel through Groupon, for £39 a night, which seemed like an excellent deal. Unfortunately, two days before we were due to stay there, having already travelled up to Scotland, we got an email from Groupon saying the hotel had gone into administration and wouldn't honour our booking. As you can imagine this was very stressful for us, and we wondered what they would have done if we hadn't checked our emails! With two days notice we couldn't get anywhere else without paying a huge sum, so we rung the hotel and asked if they could help us. They explained that the hotel had been transferred to new owners, and after speaking to their manager agreed we could stay for £50 a night, an extra £11. They also shared with us that the staff hadn't been paid for the last month's work they did, and are unlikely to see that money. We felt very bad for them. They are doing the best they can with a bad situation. They even told us that the owners knew the hotel was about to fail when they set up the groupon deal, which was very dishonest of them. The lady I spoke to said she could upgrade us to a "deluxe view room" for free, to make up for the trouble, which we accepted. Overall, this hotel is okay. They are in amazing location, right next to the forth road bridge, looking out onto the water. Their restaurant has panoramic views and they have plenty of parking. They are ideally situated for Edinburgh and deep sea world. Like other reviewers have said though, the hotel is tired and needs some love. There was peeling paint, scuff marks, stains on the ceiling, badly painted areas, hand written signs cello-taped to the lift areas, and overall it just looks a bit dated. The restaurant and bar areas have obviously had a make over and look much nicer than the rest of the hotel and the function rooms look okay, but the rest needs some money spending on it. The room itself did have a view over the water, but we couldn't see the bridge from it without opening the window, standing right in the corner and leaning out and peering over a roof, then you could just about see the top of the bridge. Because of this, I would think carefully before choosing to pay extra for a room with a view, as some rooms seem to have amazing views and some don't. I think we were in the older bit of the hotel and the newer bit looks a bit nicer and has better views. The room was supposed to be "deluxe" but it was also quite faded and tired, with cobwebs behind the curtains, a bed made from two very uncomfotable single beds pushed together and a basic bathroom. The little details really let this place down, like the mugs provided to go with the kettle were two totally different shapes, sizes and colours, and not in a nice quirky way. The walls needed repainting, and there were paint marks on window panes where the paint had dripped down it. The room was a good size though, quite large. Breakfast was a bit disappointing too. On my husbands meal they forgot the bacon and gave him a black pudding even though he asked them not to, and the toasting machine (one of those conveyor belt ones) burnt the toast no matter what setting you put it on. There weren't any menu's to tell you what options there were, and there were no tea spoons, so we had to use large spoons to stir our tea. Nothing terrible, just a bit lacking in that "wow" factor. Overall, I think if we could have got the stay for the original £39 it would have been okay, a step up from a travel lodge because you get breakfast, but at £50 it wasn't worth it. The location and views are their real selling point, and it probably depends which room you get, and in which part of the hotel.
- Official Description (provided by the hotel):
- With panoramic views across the Firth of Forth, The Queensferry Hotel offers spacious rooms with free Wi-Fi and a modern bar. There is ample free parking on site. Our restaurant serves a menu of both international and traditional dishes, using fresh, local produce. There are stunning views of Forth Bridges. Edinburgh city centre and Edinburgh Airport are 9 miles from The Hotel. Inverkeithing Rail Station is 2 miles away. Hotel Rooms: 77. Please note there are renovation works happening on site, mostly externally which should not affect your stay. If you have any concern please contact the hotel directly. ... more less
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- Also Known As:
- Queensferry Hotel North
- The Queensferry Hotel North Queensferry, Fife