Both my husband and I are not nitpicky about food and are up for giving anything a go. We have just returned home from this restaurant. It was the worst meal we have had. As we saw other people being given table service, we presumed we would be the same for us but we had to order from the bar. It took at least twenty minutes for us to get our drink- which was a diet coke and a normal coke- not the most taxing drink to get two cans out of the fridge. We also had our toddler with us who thankfully was being extremely patient- the waitress seemed a bit confused about getting a highchair for her.
When the food did eventually arrive at approximately fifty minutes after we ordered it, we both found the battered fish and "homemade" chips to be very greasy and lacking in a decent amount of fish. Our toddler who normally eats anything was even turning it down. My husbands was well overcooked and mine was undercooked.
I would completely understand if the restaurant was busy, but it was us and perhaps four other small parties there. The service from the waitress was appalling. There were no checks given when we finally received our food- despite her doing it with other customers. There was no apology for the food being so late or any sort of excuse given- not even a goodbye as we left with our toddler still trying to eating the food.
I will not be returning and advise anyone that enjoys good food and good service to eat elsewhere.
- Official Description (provided by the hotel):
- With panoramic views across the Firth of Forth, our hotel and venue offers spacious rooms with free Wi-Fi and our destination restaurant, The Shore Grill & Fish House. Our restaurant serves a menu of both international and traditional dishes, using fresh, local produce. Edinburgh city centre and Edinburgh Airport are 12 miles from the hotel. Inverkeithing Rail Station is 2 miles away.There is ample free parking on site. ... more less
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- Also Known As:
- Queensferry Hotel North
- DoubleTree By Hilton Edinburgh - Queensferry Crossing North Queensferry, Fife