I've stayed at the Auchrannie many times over the years, both in the hotel and at the Spa but on this occasion I only visited the 1869 restaurant. We had drinks before our meal and then shown through to the restaurant. Granted this was a very busy evening but the service was a little chaotic however the food was very good. I had the impression that they were perhaps a couple of staff members short of what was needed to make things smoother. After our meal we returned to the lounge for a drink and to await our lift. The drinks were brought to the table and the staff member managed to knock over a bottle of mixer which splashed onto both my wife and I. These things happen of course but whilst the mixer was replaced there was no attempt to wipe up the spillage. I also noted that the empty glasses we had previously left on the adjacent table were still there some 2 hours later. All in all our experience was good but I felt that when you spend over £100 on a meal for 2 the overall service experience could have been a little better. Perhaps a better supervision oversight might have made the difference.
- Also Known As:
- Auchrannie Country Hotel
- Auchrannie Country Brodick
- Auchrannie House Hotel Brodick, Isle Of Arran