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Auchrannie Resort
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Reviews (3,842)
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All reviewsbrambles restaurantplay barncruize barscottish tapasleisure facilitiesspa treatmentssteam roomcouples packagesoft playthe main hotelcruise restaurantcountry house hotelchoice of restaurantsfirst classarran aromaticsexcellent facilitiesshort break
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2,047 - 2,052 of 3,843 reviews
Reviewed 21 April 2014

We stayed at the Auchrannie Spa Resort over Easter for 2 nights. We used the pool in both the spa and the hotel. Both have great facilities. We ate in Cruize and 1869, the new Scottish tapas in 1869 was delightful. We also tried Archery during our stay which was excellent. The location of Auchrannie makes it easy to explore the island also.

  • Stayed: April 2014, travelled as a couple
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Thank JacquelineMcKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

We booked an executive room for a romantic weekend break in April. Our room was bright, very comfortable and had a lovely garden view. Every member of staff was friendly and attentive. The food in the 1869 restaurant was absolutely delicious and the nearby bar area was a great place to relax and chat before and after dinner. All in all the hotel exceeded our expectations.

Stayed: April 2014, travelled as a couple
1  Thank JimD_Edinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014 via mobile

We visited the resort twice whilst on holiday in Arran. The first trip was a spa visit for 5 ladies between 30 and 94. The service and facilities were absolutely fantastic, we were given robes, towels and slippers and had chance to use the pool/steam room/sauna as well as the relaxation room. After our treatments we were offered a choice of herbal tea or sorbet both of which were lovely. We then had lunch at Cruise restaurant which was very good value, delicious and good service.
2 days later we came back with small children to use the soft play and pool. As non- residents can't use the pool til 11 we went to the very small soft play room next to Cruise restaurant - it was perfect for our 2/3 year olds but not for much older kids. We then had a lovely time in the pool.... BUT,
The rest of our family were unable to join us in the pool as by 11.30 the queue was out of the door and they weren't letting anyone else in as the pool was too full. They decided to go upstairs to Cruise restaurant for a tea and coffee but after 45 mins and repeated requests they had still not received their drinks so gave up!
In conclusion I would say the facilities here are fantastic but if you want to take the kids swimming then get there just before 11 and have a backup eating plan in case the restaurant is having a bad day!

Stayed: April 2014
Thank sah79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RS_General_Manager, General Manager at Auchrannie Resort, responded to this reviewResponded 23 April 2014

Many thanks for taking the time to post a review following your recent visits to Auchrannie. I was pleased to read how much you all enjoyed your Aspa experience and lunch in Cruize, however, I was sorry to read about the subsequent visit. Unfortunately during very busy holiday periods, the pool does get full, and as a consequence Cruize can also become busy. However, this is no excuse for the lack of service that your family experienced, and I can only apologise that on this occasion, our usual high standards were not met. I do hope you will return to Auchrannie in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

stayed here for 3 nights with the kids in a family room which was a great size. Kids loved the playbarn. Food was great in the 2 restraunts we tried and breakfast was lovely. Kids escpecially liked the buffet in Cruize. This is a lovely resort in beautiful surroundings and I will definitely be back. Arran aromatics toiletries just add to the experience.

Room Tip: we were in room near the reception area which was handy for everything.
  • Stayed: April 2014, travelled with family
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Thank IainBermingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

Hi a great hotel that is let down by the quality of the service staff. The bar staff are verging on rude and we're unhelpful at best and consistently slow. To compound matters the hotel staff also use the same bar as the residents which is not what you expect at these prices.

  • Stayed: April 2014, travelled with family
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2  Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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