We have visited The Steading on many occasions, always taking guests we have saying with us. It has always been a lovely day out and we have always enjoyed a bite to eat while there. Until today. The new Steading layout is lovely, all the businesses are great. The new restaurant, however, compared to before, not so. We had a shocking time, as did our fellow lunchers. Such a shame. The food was fine, when we finally received it (two tables beside us said they had waited an hour, and then left) but you seriously need to sort out your service or you will not last. You lost business while we were there. Even after I had spoken to a member of staff, giving my feedback, nothing at all was done about it. Big shame.
The farm and garden shop, on the other hand, is at the other end of the spectrum! So helpful and knowledgable. A fabulous aray of plants (of which we have purchased many over the years).
You have a fabulous facility, in a fabulous location. It's a shame to have one business there take down the whole place.
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