I stayed at Brisbane Hotel late November '13, this was my first experience of the hotel and the second time my wife had stayed here.
The hotel has a lovely setting overlooking Largs beach, the entry to the hotel is very modern and welcoming, as were the reception staff who quickly dealt with the oversight of a travel cot not being assigned to our room.
The room itself, for me, was a massive let down. The room was extremely small in size with virtually no space for the small travel cot making the stay uncomfortably squashed, the decor was little better than average however it was certainly clean. I can only assume the room was situated above the main function room within the hotel as the noise levels were incredible, in fairness there was a wedding on however I felt it impossible to actually sleep until the music stopped around 2am. I had called reception on two occasions however I got no reply each time. Thankfully my 2yr old son didn't find any problem in sleeping.
In fairness to the hotel, I didn't make them aware of my complaint the following morning as I left for work very early the next morning and didn't have the time. Due to this I am also unable to rate the breakfast - which I'm told was nice.
My rating is largely based on the room size/quality, especially considering the cost, and the noise within the room - if it was a Premier Inn I'd certainly be looking for my 'no sleep' money back.
- Official Description (provided by the hotel):
- Opened 2009 - Ayrshire Luxury by the Sea. New for 2017 - Fully refurbished luxury rooms. Coming soon - Bigger restaurant, bar and guest lounge. ... more less
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- Also Known As:
- Brisbane Hotel Largs
- Brisbane House Hotel Largs, Scotland