I could have turned a blind eye to the dirty and depleted state of the hotel. We discussed with the owner/manager (not sure what he was) the fact that we had been told breakfast was included. Apparently our booking pre-dated the hotel ceasing to provide breakfast. We asked for a cheaper price for our rooms which we received.
I inadvertently left a folder of all our trip plans, future booking details, etc, in a public area. That was found by the staff and left at reception for me the next morning. When I looked in that book there were pages that had been removed. I am alleging that the manager removed these as he was annoyed at us for disputing the cost of our rooms, ie, no breakfast so should be cheaper. I did not realise this until we had left so could not go back and confront him.
This hotel is to be given a wide berth. It is dirty, the function room had not been cleaned up from the night before with food on tables, etc, the dining room had breakfast stuff still out and tables not cleared. (Even though he said they did not do breakfast and had not for some time???)
There was a wheelie bin in the river outside my window. My window could not be closed. The only thing that was clean was the bed linen. One room had no towels and when they were handed over one was dirty.
Very disappointing and this hotel should be closed down. Is there not a hotel inspector somewhere who could do this?
- Also Known As:
- Old Mill Hotel Motherwell, Scotland