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Premier Inn Glasgow (Motherwell) Hotel
Ranked #3 of 9 Hotels in Motherwell
Certificate of Excellence
Dublin
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great value for money”
Reviewed 9 October 2013

We stayed in the Premier Inn at the start of October while we visited family in Carfin and were a group of 9 adults and 3 children. Having read a number of mixed reviews on this site and considering the low price for our 3 night stay we were apprehensive as to the quality of this hotel. Thankfully we could not have been more wrong. If you are looking for value for money, clean and spacious rooms and quality service I would definitely recommend this hotel. The reception area is small but the staff working in the hotel made us feel welcome from the moment we arrived and throughout our stay. All requests we had were met with efficiency and the all important smile! The hotel is located off a main room and is directly adjacent to a restaurant/bar. Breakfast is served in this restaurant/bar and costs £8 for a full breakfast and £5 for a continental. The breakfast is buffet style and for every one full breakfast 2 children eat free which meant it is fantastic value for families. We also ate lunch here on one of the days and it was good. My only fault with the hotel is its wifi- you get 30 minutes free after which it cost £3 for 24 hours. Overall Premier Inn suited all our needs and we were very pleased with our stay.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahHaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Marie N, Manager at Premier Inn Glasgow (Motherwell) Hotel, responded to this review, 11 October 2013
Hi Sarah, Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We're so pleased to hear that you had such a lovely stay with us here at Glasgow Motherwell Premier Inn and we do hope to see you all again in the very near future. Thank you once again for taking the time to review your stay with us.
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254 reviews from our community

Traveller rating
    120
    86
    35
    7
    6
See reviews for
106
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
  • French first
  • Spanish first
  • Any
English first
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 October 2013 via mobile

Our summer holiday was taking us up to Brora this year so we booked in here before kicking onto the Highlands. The staff were very friendly, the room was clean & in very good repair & the bar attached to it was brilliant, top class food & beer at a reasonable price. The kids loved the play park & the breakfast buffet was stunning

Stayed August 2013, travelled with family
Helpful?
Thank Craig L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Marie N, Manager at Premier Inn Glasgow (Motherwell) Hotel, responded to this review, 8 October 2013
H There, We are delighted that your stay with Glasgow Motherwell Premier Inn met your expectations and you experienced the high level of service we endeavour to give our guests. thank you so much for taking time to review your stay, your feedback is so important in our continued efforts to deliver the best service. We do look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridgeshire, United Kingdom
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 September 2013 via mobile

Stayed here a couple of times over the years and it has always been a good place. Stayed the one night and the room was clean and the staff are always excellent regarding customer service. The food was very good both the evening meal and the breakfast. A small mistake with the food was quickly dealt with and this demonstrated to me the efficiency of the staff. There was 12 of us staying and we were not a quiet group but they dealt with us with good humour and smiles throughout. I would recommend you try this place.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markcambridge82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Marie N, Manager at Premier Inn Glasgow (Motherwell) Hotel, responded to this review, 8 October 2013
Thanks for your review of Glasgow Motherwell Premier Inn. It is great that our clean hotel, helpful friendly staff and facilities met your expectations and made your stay a comfortable one. We endeavour to deliver the highest level of service in all our establishments and your feedback helps us focus on doing this. Thanks again for your review and we look forward to welcoming you back to Premier Inn again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 September 2013

My family and i stayed here August bank holiday weekend, the friendly staff were very welcoming, and made sure that all our needs were catered for. the room was clean and comfortable. A small park/play area and plenty of outdoor seating surrounded the hotel and adjoining restaurant. The Breakfast was both delicious and good value, so much so we returned to the restaurant for an evening meal, of average price but still very nice and excellent service.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank queenie1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PITeamLeader, Manager at Premier Inn Glasgow (Motherwell) Hotel, responded to this review, 25 September 2013
Thanks for your review of Glasgow Motherwell Premier Inn. It is great that our clean hotel, helpful friendly staff and facilities met your expectations and made your stay a comfortable one. We endeavour to deliver the highest level of service in all our establishments and your feedback helps us focus on doing this. Thanks again for your review and we look forward to welcoming you back to Premier Inn again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Man, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2013

We stayed two nights after our return from Spain in August bank holiday (England) and found our room, as always with Premier Inn, to be very clean, welcoming and value for money. Anne-Marie, the manager, and other staff were friendly and professional. The heating in our room was not working properly on the first night but were provided with a replacement heater.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rickiricki111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PITeamLeader, Manager at Premier Inn Glasgow (Motherwell) Hotel, responded to this review, 8 September 2013
Thanks for taking the time to review your stay with Glasgow Motherwell Premier Inn. Your feedback is very important to us and we are delighted that you had a comfortable stay. Your comments will be very well received by all our team members as they are committed to giving our guests the best possible service. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dinnington
1 review
Reviewed 23 August 2013

The restaurant was poor, a fault I have found in other Premier Inns in this area.

The cheap toilet paper gives a really downmarket feel, but otherwise it was OK. The shaving light was unserviceable, but an attempt was made to fix it, unfortunately it required repairs that could not be made until the morning.The staff were pleasant and helpful.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank psquigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Glasgow (Motherwell) Hotel, responded to this review, 30 August 2013
Thank you for taking the time to review your stay at our hotel. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be followed up with the Hotel Management and our Product Team. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 August 2013 via mobile

We love a good premier inn deal and use them a lot however this has to be one of the worst we have stayed in. The layout of the building is poor and for some reason guests are not allowed to use the stairs at the opposite end of the reception....this was a huge bug bear and seemed to be for many guests...particularly when the other part of the party was at the furthest point away from us....no solution offered just some snide comment from the young boy on the desk when we 'complained'..?the restaurant as mediocre but the service was good....the buffet style breakfast was not offered on the morning we were there as there was not enough guests....leaving me feeling a little short-changed....

Also do not be fooled by the Motherwell heading....this hotel is actually off the M8.....

Stayed August 2013, travelled with family
Helpful?
2 Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Glasgow (Motherwell) Hotel

Property: Premier Inn Glasgow (Motherwell) Hotel
Address: Edinburgh Road | Newhouse, Motherwell ML1 5SY, Scotland
Region: United Kingdom > Scotland > North Lanarkshire > Motherwell
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Business Hotel in Motherwell
#4 Romantic Hotel in Motherwell
#6 Family Hotel in Motherwell
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Glasgow (Motherwell) Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
The fun of Glasgow or the delights of Edinburgh? With handy road links, there's no need to choose ... more   less 
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Also Known As:
Premier Inn Glasgow (Motherwell) Hotel Motherwell
Premier Inn Glasgow (Motherwell) Hotel Scotland

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