Woodwick House's website describes itself as being "Fine accomodation in Orkney's West Mainland". My husband booked one night her in August. He paid up front but was happy with his choice because the website looked so lovely.
Sadly, our visit did not match the expectations we had from the website. We paid a lot of money for Room 1 which the gentleman who met us described as the best room in the house.
Upon returning from our trip, my husband wrote to the person who he had booked the room through who said "customer care and attention to detail is of a a high priority for us and naturally we are distressed that you had such a disappointing experience." We were also told that the manager had been called away on personal business. I have enclosed some photos of what we found to illustrate the customer care and attention to detail we experienced.
I would suggest that maybe a closer eye to detail and more on hand involvement may help improve what is currently a HUGE disappointment into something which might actually gain it tourist board involvement (We spoke to the tourist board who confirmed that they did not deal with Woodwick House.) A starting point for any future for Woodwick House.
- Official Description (provided by the hotel):
- Woodwick House is a warm & welcoming historic country house overlooking the island of Gairsay, offering comfortable accommodation and home cooked food. Set in an extraordinary, peaceful location with bluebell woodland, a cascading burn & a secluded bay on this sheltered part of Orkney, within easy reach of the main historic sites, bird reserves and sandy beaches. Step into a unique and special place and make yourself at home, We love Woodwick’s energy with its sea air and the flowing water with the wind in the trees and bird song. ... more less
- Also Known As:
- Woodwick Hotel Evie
- Woodwick House Orkney Islands/Evie