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Fred
Norwich, United Kingdom

Overrated and shocking food service

2.0 of 5 bubblesReviewed 10 Sept 2022via mobile
Double Rooms are small, comfy beds, nice bathrooms, but nowhere to hang towels. One chair for 2 people. Do not eat here! Ordered starters and a vegetarian main, they had run out out of the one vegetarian option and suggested a creamy pasta and mushroom dish instead. No starters arrived, waited 50 minutes for a dried up chicken breast and a cold mushroom pasta dish. The cheese board is a joke, £10 for 4 thin slices of warm slimy tasteless cheese, a tiny pot of chutney and 4 small oatcakes. It’s the first time I have had a cheeseboard with more grapes on it than cheese. Very poor wine selection and no knowledge of the drinks menu. Absolute shocker. The only saving grace is the view from the Loch side rooms.
Date of stay: September 2022
Trip type: Travelled as a couple
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All reviews hotel is lovely perfect base to explore no lift recommend this hotel orkney mainland ring of brodgar shore bath
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13 - 18 of 40 reviews
Reviewed 8 August 2022 via mobile

The hotel is in a beautiful position although it was built facing the wrong way! The ancient stones are in the near distance behind the hotel.
We were warmly met at reception once we found it due to the lack of signage.
Our room was on the first floor. We chose a Loch view so we could see the ancient stones. Sadly our window glass had so much condensation in it due to a failed double glazed unit we had to stoop to look out. On looking out of the window it was disappointing to see broken roof tiles along with grass and weeds in the gutters.
The room was clean and you can tell it has been recently painted but it would benefit by painting the out dated pine woodwork to bring it up to date.
The bathroom was clean and serviceable but had no ventilation which meant the room was soon full of steam.
We ate in the hotel but were disappointed by the quality of the food (way overpriced) and the service was poor with 1 member of staff and the chef. Some of us didn’t receive what we ordered and 1 side order never arrived at all. We were told they were short staffed.
Breakfast was a breath of fresh air.
Great food and excellent service from all the staff.
We would not stay here again as it is in need of a more substantial makeover than it has had already.

Room tip: Avoid the restaurant, very expensive for average food
Date of stay: August 2022
Trip type: Travelled as a couple
1  Thank 880kerryg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2022 via mobile

This hotel is located perfectly for a home base to explore beautiful Orkney and surrounding Islands. The hotel itself has clearly had the rooms recently renovated and presents well. The current owners are new to the hotel and I hope moving forward they will look at a few improvements. Opening the bar in the afternoons or well before 6:30pm would be great - a comfortable area to sit ins rainy afternoon or just to discuss the day. The reception area upon arrival was a closed office door with a phone number. that’s fine if you have international roaming. The restaurant staff were ‘all’ in training which made the evening meals seem like an episode straight off Fawlty Towers. Breakfast was great, parking excellent, wifi in reception area excellent, albeit the room we were in the wifi was 5 - 2mbs (unbearable). Re our room; very small and the mattress was extremely hard (thank god for ibuprofen). This room was adequate for a couple nights but not for a week hence us cutting our trip from 7 nights to 4 nights. I would also note that there are other rooms that are a lot larger so if we were to book again these would be what we would request.

Date of stay: July 2022
Trip type: Travelled as a couple
1  Thank Z1883ZXdaveb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 June 2022

First impressions were not good, I actually thought the place was closed! No signage on the road so we went past it first time. Car park full of weeds. TNot obvious which was the entrance and no reception desk.

But once inside the hotel is lovely, great bar and restaurant, everywhere is newly decorated. Room was spacious and clean with great ensuite.

Food was lovely and staff were really friendly and helpful.

Unfortunately the hotel does not face the stones - whoever planned it needs firing! It could have the most fabulous views but instead there is a block of garages.

With a bit of work outside and good signage this could be a little gem and attract passing trade.

Would definitely stay again

Date of stay: June 2022
    • Value
    • Sleep Quality
    • Service
Thank Tamar121
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2022 via mobile

Stayed for two nights, the scenery behind the hotel is lovely but the hotel faces away from the view, rooms are clean and ensuite was excellent, I had dinner both nights as there is not much within walking distance, the menu has a limited choice but the food was good, breakfast was first class. The staff are friendly and willing.
Definitely be back in the future.

Date of stay: May 2022
Trip type: Travelled on business
Thank Tom M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2022

the building is modern but in keeping with the landscape. Stayed here one night, arriving late from a ferry and leaving the next morning, so no experience of dinner here. hosts were all very friendly and helpful.
Our room was clean and comfortable and breakfast was excellent. There is no lift however, so bags have to be carried up steep flights of stairs.

Date of stay: May 2022
Thank Stephanie058
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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