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“No chips, no Irn Bru”
4 of 5 bubbles Review of Habitat Cafe

Habitat Cafe
Ranked #1 of 32 Restaurants in Aberfeldy
Certificate of Excellence
Cuisines: British, Scottish, Cafe
More restaurant details
Restaurant details
Good for: Kids, Child-friendly, Local cuisine
Dining options: Drinks, Brunch, Breakfast, Lunch, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Outdoor Seating, Parking Available, Seating, Street Parking, Takeout, Waitstaff, Wheelchair Accessible
Description: National Winner of "Tea Accolade 2016" (Beverage Standard Association), short-listed for Best Coffee Experience 2015 (Business Lunch UK Awards) National Winner of Best Overall Experience (BSA Awards 2014) National Winner of UK's Best Espresso (BSA Awards 2013). Scotland's only BSA "5 Cups" accredited establishment (2013 to 2016). We're serious about coffee, tea, food and service. Located in the town's central square, we have seating for around 30 customers at our handmade farmhouse tables. Our baristas serve hand-brewed HasBean coffee and over 30 loose leaf teas in a relaxing environment. Handmade gourmet burgers, vegetarian options, award winning local produce, an entire gluten-free menu, free wifi and carefully planned accessibility. Dog friendly throughout.
glasgow
Level Contributor
32 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“No chips, no Irn Bru”
4 of 5 bubbles Reviewed 31 August 2014

A nice homely cafe with delicious home cooked food. There was some live music on the go when we went it. My husband order a burger, but was advised the cafe didn't serve chips. Not sure why. He also ordered Irn Bru, but again they didn't stock this.I thought almost every cafe/ restaurant in Scotland stocked the national drink. The children asked for Coke, but again Coca Cola wasn't stocked, but Fentiman's Originl Cola is. Again, not sure why. Our table was an old chest, not great for eating at as it has a slightly curved top. However, apart from this the food ordered was delicious.

Visited June 2014
Helpful?
1 Thank newatthisGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HabitatCafe, Owner at Habitat Cafe, responded to this review, 1 September 2014
That's a nice review :) Thanks you!
Just to pick up on the things we don't currently serve - chips are something we will do in due course, but we want to avoid just banging out cheap, pre-cut fries bought from the cash & carry. We have experimented with making some hand-cut double-cooked skin-on 'fat' chips and our staff thought they were great (crunchy on the outside, soft on the inside), so they are an option we are considering putting on the menu. But we just need to arrange a few logistical things first, as our kitchen and storage areas are small, which physically limits what we can achieve.
We do serve diet coke, and have nothing against 'full fat' coke or irn bru, but I think when you run any business you have a choice between doing the same as everyone else or doing something a bit different. In a small town like Aberfeldy I think it's nice to avoid competing with other businesses if you can, and it also feels more rewarding to be offering something a bit less ubiquitous. Aside from that, we just think Fentimans drinks are great, and have become very popular in the past year or so. Thanks again for sharing your enjoyment of your visit, and I hope we see you again :)))
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578 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
warwickshire
Level Contributor
90 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“very disappointed”
2 of 5 bubbles Reviewed 28 August 2014

This cafe may well have won espresso cafe of the year but they need to learn about serving a hot cup of coffee. Not particularly cheap (perhaps they have to raise prices during the tourist season which I suppose is understandable) however, two lattes we ordered were lukewarm as were their replacements. A far cry from the year before when we visited and must admit, we didn't go back again during our stay in the town.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
8 Thank aviview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HabitatCafe, Owner at Habitat Cafe, responded to this review, 29 August 2014
Thank you for your comments. I hope the following (rather lengthy) explanation demonstrates that we do take the temperature of your coffee drinks very seriously.
It is true that we serve our espresso+milk drinks at 65-70 degrees celcius. All trained coffee professionals have learned that heating the milk to beyond this point has several detrimental effects:
(a) the tongue, which contains the papillae associated with taste, is burnt by overly hot drinks, impairing the ability to actually taste the coffee.
(b) as milk is heated the natural sugars such as lactose within the milk break down and the milk becomes desirably sweeter, but if overheated then the sugars break down too much and the natural sweetness of the milk is lost.
(c) The proteins in over-heated milk become denatured, creating big bubbles rather than the smooth texture that is so pleasing when milk is heated to a maximum of 70C.
This is all basic training in speciality coffee shops, where the emphasis is always on flavour. Even big high street chains such as Starbucks, Costa Coffee and Caffe Nero, where coffee quality is relatively low and flavour is not the primary focus, impart this knowledge to their staff, requiring them to avoid overheating milk. (Sadly this training is often ignored by their staff.)
Now of course, some customers such as yourself do just want their coffee to be extra hot, as for them 70C feels "lukewarm". In that situation we will consciously, upon request, overheat the milk. This is the exception rather than the rule, however, as we are keen to avoid spoiling the coffee by over-heating it, as described above. On very rare occasions, such as perhaps this one, despite heating the milk to over 90C, as well as heating the cup to the point where our baristas are actually unable to hold the cup whilst pouring the milk into it... on these rare occasions we still find some customers feel it is not hot enough! At this point I am afraid we are unable to make the milk any hotter, and would recommend perhaps drinking an Americano instead as it is made with hot water rather than hot milk, and higher temperatures are possible. But we are always happy to remake drinks in an effort to meet your needs. Unfortunately I think on this occasion your needs have perhaps not been aligned with our product quality control.
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Muir of Ord, United Kingdom
Level Contributor
22 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Different experience!”
4 of 5 bubbles Reviewed 28 August 2014

Lovely wee cafe in a beautiful setting.

Excellent outdoor seating - albeit on the main road - with a warren-like interior.

Somewhat confusing menu - especially if you just want a 'normal' cup of tea! This cafe seems to specialise in 'different' types of tea/coffee. The instructions on how long to diffuse the pot of tea from a teenager felt a tad odd and uncomfortable.

Our food was lovely and took us a while to pick from.

The staff were very accommodating - especially as we arrived at 1545 hrs and according to the signs they close at 1600 hrs.

Would strongly recommend a visit.

Visited August 2014
Helpful?
3 Thank JUSTGEMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Disappointing”
3 of 5 bubbles Reviewed 26 August 2014 via mobile

Although our visit was a while ago, I have never been back since. 2 of us visited for lunch and were seated at the door then friends joined us and we were moved to a table elsewhere even though the table was big enough for us all. We got the feeling we were being moved as we didn't give off the image that you wanted.
The food took a long time to be served although it was quiet. The coffee was very strong even though we asked for weak coffee as that's how we like it. After not being made to feel welcome, we won't be back.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
7 Thank Kirstw90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HabitatCafe, Owner at Habitat Cafe, responded to this review, 27 August 2014
Hi there. I'm really puzzled by your review to be honest, not least because it refers to a visit 8 months ago, which does make it a little difficult for me to address any issues.
I can't think of any reason why you would be moved from one four-seater table to another other four-seater than it being a cold December day and you having requested to be moved away from the door, but that does not seem to be the case. Another reason could be if you had pushchairs or other items that may have blocked the entrance/exit, which is a health & safety issue and we are required by law to keep the walkways clear. But that would have been explained to you if it were the case. I'm quite baffled, as aside from not wanting to uproot you from a perfectly comfortable position on your table, we would not deliberately make unnecessary work for ourselves.
I'm really sorry if you somehow felt that you didn't give off the right image... but I also really don't know what you mean by "the right image". We don't discriminate in that way at all, and we aim to make everyone feel welcome, which forms a critical part of our recruitment and training.
Our food can sometimes take a little longer than some people expect, as it is all freshly prepared to order rather than being pre-made and reheated, as in some cafes. We find that approach results in a tastier product, and the majority of customers seem to prefer to wait a little longer in return for something freshly made. But we can't win em all :)
Regarding the strength of your coffees, I'm once again perplexed. We make our espresso-based drinks with a double shot as standard, but if someone asks for a weak version then we will suggest a single shot, which will significantly weaken the espresso flavour. However, we can also make the drink even weaker, as we use a syringe behind the bar to reduce the espresso volume, and can make the strength half, a quarter, an eighth, or even just a couple of droplets if that is how a customer requests the drink when ordering. We will accommodate any request that we feel enables us to give you something you will enjoy without compromising what we're trying to achieve with our cafe.
I'm genuinely sorry for how you felt during your visit, but I honestly struggle to relate it to the experiences and feedback we receive on a daily basis from other customers. I wish I had received this feedback at the time, as perhaps I could have spoken to the staff on duty on the day to learn more of this apparent misunderstanding. Please do feel free to contact me if you would be willing to shed some more light on your experience.
Regards
Mike Haggerton
info@habitatcafe.co.uk
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Level Contributor
21 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Amazing coffee culture”
5 of 5 bubbles Reviewed 20 August 2014

Loved my coffee. I especially enjoyed discussing the details of Aeropress brewing with the barista. These guys take their coffee really seriously and it was truly a joy to discuss the finer points of coffee with them. Dewar's world of whiskey is down the block but Habitat's world of coffee is as interesting for people who like coffee. Did not try the food.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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