We bought a groupon deal for use of the spa , which allowed us two treatments and lunch. I would say the experience could only be described as fine/alright. There was nothing wrong with it, just the little things weren't right. I wanted to confirm the booking before hand and the customer service I received over the phone wasn't great. Once at the spa itself we weren't given slippers/flipflops (weren't told to bring any) so had to walk around barefoot all day. The treatment rooms were quite cold sadly. The actual treatments themselves were good though. We presumed that the spa pool was for spa users, however it was just the resorts pool so there was a lot of kids splashing about. Normally not an issue but when you're trying to relax at a spa it's not ideal. Lunch again was ok, very limited choice due to our spa package and drinks weren't included to our surprise. Customer service in the bar however was very good.
As we were there on a groupon deal we weren't disappointed, but if we had paid full price that would be a very different story.
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