my son purchased a voucher from itison for here and due to him being very ill with the novo virus missed the date of cashing in said voucher. we asked if they could return any part of the £200 pounds paid or even a voucher for another time not in busy season BUT no said the manager and general manager . she told me they could not refund any monies as they were not a big concern then told me her clients who pay £40,000 per year came first on the time share properties. i can appreciate if it had been just a forgotton deal but it was due to illness which she added this did not matter to her my warning is when it says on deal u may risk losing money really means to this company you will lose your money as it too poor to refund the managers words not mine..pity the souls who have properties here because as this manager stated if for whatever reason u cancel less than a week before you go you lose all your money
- Official Description (provided by the hotel):
- Duchally Country Estate is set in prime Perthshire parkland near to Gleneagles and is the ideal base for a holiday in Scotland. Duchally Country Estate, while secluded, is perfect for short breaks and overnight stops in the Country House Hotel or a full Scottish holiday in luxury lodge accommodation that is conveniently located for easy access to Edinburgh, Glasgow and the Highlands. ... more less
- Reservation Options:
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- Also Known As:
- Clc Duchally Country Estate Hotel Auchterarder
- Duchally Country Estate Auchterarder, Scotland