We stayed at the hotel for 2 nights with our four children and have
to say that the room we were allocated bore no resemblance to any on their website.
It was explained to me that our room would be in the Leigh annexe right next to the hotel, this would have been ok if weather was good but it was pouring with rain. I was also assured that its standard would be as the rest of the hotel. Don't think they would have four stars if this was true!!
The room itself, room 90, was enormous. Plenty big enough for our family. The decor however was extremely dated and the carpet was stained. Their was a musty, "old " smell especially in the grubby chests of drawers and wardrobes. The plastic bath panel was cracked and the shower had a mind of its own.
We had booked the Meikle restaurant for our first night and this too was a massive disappointment. Stuffy and with no atmosphere the lobster was the worst I had ever eaten and the wine list simply an over-priced selection of tesco's range. It was also a bit disconcerting to see people "dressed" for dinner in jeans and fleecy tops. Dress code??
We have never stayed in a four star hotel before where there was no guest information in the room, and when my husband cut himself, no plasters available to purchase at the shop or from reception.
These were the bad points. There were many good I am glad to say.
The kids club is excellent, special mention to Tracey who was able to convince my club-shy younger two that it was worth a go. They loved it.
The Brasserie on our second night was fantastic. They reserved a booth for us when requested and the food was exceptional. Again special mention to our waiter Riann though I have to say that, contrary to some reviews I have read, every single member of staff we dealt with was polite and courteous. I was even acknowledged passing on the stairs on more than one occasion.
I would definitely like to go back to the hydro as the facilities are so good. Our eldest two actually spent an entire day in the pool, coming out only to collect their packed lunches before heading back. My problem is with our accomodation. I was told that this is the only room big enough for a family of six. They would not allow our twelve and thirteen year olds a room of their own and so I wonder if this would then exclude the larger family who, like us, are looking for a true four star experience.
- Official Description (provided by the hotel):
- Arguably the most comprehensive family resort in Scotland, 4 star Crieff Hydro is centrally located in its own 900 acre estate with an unrivaled range of leisure pursuits for all ages. Choose from over 40 on-site leisure activities and take advantage of inclusive daily childcare for 2-12 year olds in the 700m2 kids club. Extensively redeveloped from top to bottom, Crieff Hydro is only an hours drive from both Glasgow and Edinburgh. ... more less
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- Also Known As:
- Crieff Hydro Hotel Crieff
- Crieff Hydro Resort
- Crieff Hotel Hydro
- Crieff Hydro Scotland
- Crieff Hydro Hotel And Resort Scotland