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“2 night stay”

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Crieff Hydro Hotel and Resort
Ranked #3 of 3 Hotels in Crieff
Certificate of Excellence
Troon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“2 night stay”
Reviewed 12 June 2014

Family Room (1 double and 1 single bed) room number 145

It was small and warm, no air conditioning. The heating rail in the bathroom seemed extremely hot. (not safe for a 2yr old) it took 24 hours and 3 different members of staff to work out how to turn it off. we asked for a fan at reception and one was delivered to our room in within 15 minutes. bathroom was quite small (almost enough room to swing a cat!)

Children's facilities - staff at Big Country were very friendly and welcoming. There is a small soft play room next to the Big Country nursery. where you supervise your own children. It is open from around 9.30am - 6pm. it allows up to 15 children. I found it very claustrophobic with around 7 children + parents. You get up to 2, 3 hour child care sessions (included in the stay) every day. The facilities were great, it is just unfortunate that our 2yr 2month old girl didn't settle. It was a very safe and secure area.

Dining - There were a few different options for dinner. Both nights we ate in the Brasserie restaurant. The first night we asked to move table as there were a lot of ants crawling around the window we were seated next to. They moved us immediately and apologised. The Food was very tasty and very good portions sizes. In fact I would say the blonde beer battered haddock was too big! Our daughter ate from the mini munchers menu. We booked the dinner, bed and breakfast package. Each adult had £21.50 towards dinner and each child up to the age of 16 had £4.60 (the cheapest children's main course was £4.95) There was also the Meikle Restaurant, a bit more formal. It didn't open until 6.30pm, this didn't suit us, but looked lovely.
Breakfast was served in the Meikle Restaurant, from 7.30am - 10.00am. It was a self serve cooked/continental breakfast. All very tasty!

Pool - we used the pool mid morning, it was nice and quiet. The kids splash time was around 4.30pm. it looked fun but too busy. The Leisure complex provided towels and had plenty areas around the pool for non swimmers/spectators.

Outdoors - We walked up the footpath to the club house (but never made it to any of the facilities after being called back to collect our daughter from the big country). The tree top assault course looked good fun! The path would have been quite difficult to push a buggy up. It had been very wet, so the ground was very squidgy. There was a good play park at the front of the main reception up beside the tennis courts. We enjoyed the 18 hole putting green out side the 'HUB'
The grounds were very well maintained, our daughter enjoyed looking at the ducks and horses.

I would recommend the hotel to people with young families, but I would also advise couples or groups of adults hoping for a quiet break, that there are a lot of kids about. The staff were all friendly, there were some language barriers at times, but nothing that wasn't sorted. There was free Wi-Fi throughout the hotel. (not in our room - no 145) The TV signal was also not very good. We had a very poor view out our room - it was the roof of the reception area!

Over all I would rate our stay 3.5/4 out of 5

I hope this review is of use. I don't normally review hotels etc... but that was our first proper break with our 2 year old and I thought it is good for people in a similar situation to know how we felt about it.

Room Tip: not room 145 - rooms on 2nd and 3rd floors would have better views
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  • Stayed June 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crieff_Hydr0, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this review, 17 June 2014
Informative, honest reviews like yours are like 'pennies from Heaven' to us, Louise C. It allows us to bask in praise for the parts that went well, before turning our attention to the areas where we weren't so clever. Thanks for being so candid and hope we'll see you again, when we'll allocate a 'room with a view'.
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Traveller tips help you choose the right room.   Room tips (874)
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Aberdeenshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2014

We stayed in lodge 821. Beautiful lodge, open plan living, kitchen, diner with 2 good sized rooms, both en-suite. The views from the balcony were beautiful, overlooking hills & fields with horses much to our 2 year olds delight!! Before we arrived we had an email from the hotel asking how we wanted our rooms set up - 4 singles or 1 double 2 singles in one room and a double or 2 singles in another!! We asked for stair gates & bed guards which were all provided and the lodge was well equipped (except for chopping boards) and very clean.

The hotel itself is about 1 mile away from the lodge over numerous speed bumps but there is a shuttle bus if you didn't want to walk.

The hotel is clean & has 5 (6 if you count the Italian) places to eat ranging from soup and sandwich (and the best whippy ice-cream I have ever tasted) to a l'carte. We ate at the Winter Garden & the Brassiere while we were there and can't fault the food or service. The only negative on the food front was the Clubhouse!! In our opinion it shouldn't be offered as an option or even advertised as a place to eat by the hotel - don't get me wrong it was OK but after spending 3 days at the hotel eating & enjoying the 'we can't do enough to help you' service the Clubhouse was a major let down! The Clubhouse itself is not up to the standard of the rest of the hotel, it looks more like a social club than anything else & the food was ok at best, deep fried frozen food! It's a shame as the rest of the stay had been perfect until that point.

Notwithstanding the Clubhouse experience our stay has been great! The hotel put on a number of organised activities & there are playparks & games on the lawn in front of the brassiere which kept our 2 year old entertained while we waited for food. The hotel is full of families so no one bats an eyelid if your kid is throwing a fit over one thing or another and the staff are very friendly & helpful. The pool is warm & they have a family changing area so mum AND dad can help wrestle small children out of wet swimming suits!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JAFraser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crieff_Hydr0, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this review, 17 June 2014
Although it's 20 degrees outdoors, it's your glowing review that's made us all feel warm and fuzzy, JAFraser - thanks! Your comments on the Clubhouse facilities are not misplaced and a refurb is on our radar. With so much yet to discover we hope it won't be too long until we welcome you back to the Hydro.
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014 via mobile

My partner and I enjoyed our stay very much at Crieff hydro. We particularly enjoyed our dinner at the Meikle restaurant. The service was excellent as was the food. We really enjoyed the whiskey tasting experience and we appreciated the birthday plate very much. Breakfast the following morning was wonderful. The spa wasn't as impressive as I'd hoped. It needs a little replenishment. All in all though it was a great stay.

Stayed May 2014, travelled as a couple
Helpful?
Thank Caitlin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crieff_Hydr0, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this review, 17 June 2014
It's wonderful to hear that the Hydro ticked so many boxes for your perfect couples' 'getaway' break, Caitlin O. The Meikle Restaurant team were particularly chuffed to be singled out for praise - thanks! Hope we'll see you again soon, when we'll be aiming for a top-score review.
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Coatbridge, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 June 2014

For the third year our family spent four days in the cottages They are very well equiped and spotless. The children tried out various activies and enjoyed them all. All staff were very friendly helpful and patient. The children really enjoyed the archery and quad bikes and the tree walking was enjoyed by all who took part. We certainly plan to go back next year. Ideal for a large family gathering There were 12 of us in two cottages Very relaxing. Did not have to try and find things to amuse the children

Room Tip: We were self catering. Try and get cottages Concliff I think as they have an open outlook and quite...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABF738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crieff_Hydr0, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this review, 12 June 2014
Receiving such a brilliant review from a regular guest means the world to us, ABF738. We're all basking in your praise - especially the Action Glen team. Here's hoping that it won't be too long before we can welcome you all back for another action-packed family break.
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Johnstone, United Kingdom
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 June 2014

We had use of the facilities by way of our stay at the Murraypark Hotel and our opinion of the Crieff Hydro is simply amazing. The staff are a credit to the Hydro as is the food served in the Winter Garden and the mojitos from the Brasserie. We absolutely adore the Victorian Spa which in our opinion is £10 each well spent, we had a thoroughly enjoyable day spent relaxing within beautiful surroundings. Cant wait until our next visit.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank elaine g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crieff_Hydr0, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this review, 12 June 2014
Thanks for taking the time to post such a glowing review, elaine g. It's wonderful to hear that you enjoyed the best of both worlds: the cosiness of the Murraypark, combined with all the fun of the Hydro! Even better, knowing that you're already planning a return visit is terrific news. Hope to see you soon.
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Leicester, United Kingdom
1 review
Reviewed 11 June 2014

My Dad and I stayed here for a few days as it was very close to The Famous Grouse Distillery.
We received a very warm welcome and the staff at the hotel could not do enough for us. I had booked two executive rooms , which were very nice and had lovely views. Beautiful grounds with lots to do for all ages. The Meikle restaurant was very impressive and the food was excellent. We would definitely recommend and look forward to spending time at this hotel in the future.

Room Tip: Executive rooms 179 and 279 had very nice views
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Stayed June 2014, travelled with family
Helpful?
Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crieff_Hydr0, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this review, 12 June 2014
It certainly sounds as 'though you and your Dad had a great time, Sharon. No doubt sampling Scotland's favourite whisky at Scotland's oldest distillery added to your enjoyment. We're delighted to hear that you'll be back, when you can try a few drams from our Whisky Wall in the Meikle Bar!
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Glasgow, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 June 2014

Had a three day midweek break there last week and thoroughly enjoyed it. The room was great and was cleaned every day. The hotel amenities were superb and we enjoyed some of them on our first day as it was chucking it down outside. The food was fab from the full Scottish breakfast or the lighter fruit and cereal choice for the health conscious. We had a light afternoon bite in the Winter Garden with lovely views over beautiful Perthshire. We booked dinner in the Meikle restaurant both nights and the food was delicious. The service throughout the hotel was first class from booking in at Reception to our waiting staff in the restaurants to the cleaners - all could not do enough for us. The walk up to The Knock is worthwhile to see the stunning surroundinmg countryside. We'll be back.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arthur C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crieff_Hydr0, Guest Relations Manager at Crieff Hydro Hotel and Resort, responded to this review, 12 June 2014
Weather aside, it's brilliant to hear that the Hydro proved a real winner for your midweek break, Arthur C. There's been a fair few 'high fives' around the hotel since we read your terrific review. Thanks from all the team and great to hear you'll be back someday.
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Additional Information about Crieff Hydro Hotel and Resort

Property: Crieff Hydro Hotel and Resort
Address: Ferntower Road, Crieff PH7 3LQ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Perth and Kinross > Crieff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 3 Hotels in Crieff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crieff Hydro Hotel and Resort 4*
Number of rooms: 254
Official Description (provided by the hotel):
Arguably the most comprehensive family resort in Scotland, 4 star Crieff Hydro is centrally located in its own 900 acre estate with an unrivaled range of leisure pursuits for all ages. Choose from over 40 on-site leisure activities and take advantage of inclusive daily childcare for 2-12 year olds in the 700m2 kids club. Extensively redeveloped from top to bottom, Crieff Hydro is only an hours drive from both Glasgow and Edinburgh. ... more   less 
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Also Known As:
Crieff Hydro Hotel Crieff
Crieff Hydro Resort
Crieff Hotel Hydro
Crieff Hydro Scotland
Crieff Hydro Hotel And Resort Scotland

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