Visited after going to the cinema as I had a hankering for ribs, and have dined here before and enjoyed. The staff seemed miserable, and we had to ask, 20 minutes after being seated if we could place a drinks order! Another 5 minutes later..... Anyway. Our dinners arrived, the waitress plonked the plates down and wandered off while we had to call her back for cutlery... We got filthy cutlery so had to clean ourselves on the napkin. I'd have loved mayo for my fries but nobody was near enough to flag down, and nobody came to ask if everything ok. Not once did we see any waiter smile at all. The manager kept himself busy reading the comments cards behind the bar and wandering around with the card machine. Exceptionally disappointed.
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