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“Staff seemingly more interested in getting home than customer service” 1 of 5 bubbles
Review of Prezzo

Prezzo
Ranked #25 of 44 Restaurants in Renfrew
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Lunch, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Southampton, United Kingdom
Level Contributor
135 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
“Staff seemingly more interested in getting home than customer service”
1 of 5 bubbles Reviewed 12 August 2014

We are fans of Prezzo and regularly use our local restaurant, however we will not be eating here again. It took forever to place an order and once the order had been placed everything seemed to move into overdrive with the three courses arriving immediately one after the other with no break in between. Such was the speed that my wife and daughter had barely drunk their first glass of wine by the time that the third course was delivered. To top it all one of the desserts came complete with what appeared to be part of a pastry brush (lets hope it was no worse than that) - no apology. no offer of compensation. Needless to say no tip!

Visited July 2014
Helpful?
Thank MaroonCases
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 reviews from our community

Visitor rating
    17
    19
    6
    9
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Lovely food”
5 of 5 bubbles Reviewed 12 August 2014

Lovely food and great value for money, huge portions. Had a lovely lunch. Also download the phone app and it gives you many deals for dining here!!

  • Visited June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oban, United Kingdom
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Suprised”
5 of 5 bubbles Reviewed 6 August 2014 via mobile

I visited with the family last week while travelling home, we were pleasantly suprised at the quality of the food we received and the good value, especially the kids meals. Will definitely be returning.

Helpful?
Thank GregorH200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Fab food ”
5 of 5 bubbles Reviewed 17 May 2014 via mobile

Had an amazing lunch with my sister today starters and main were fab we had an unfortunate accident with the salt which resulted in us both getting free desserts , attentive friendly staff great food waitress could not do enough, we will be back very soon !!!

Helpful?
1 Thank Lynda1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
87 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“A meal for two busy people ”
3 of 5 bubbles Reviewed 24 March 2014 via mobile

I love Pizza and We have dined at Prezzo several times with reasonable results .
However on our last visit we were disappointed at the delivery veg gluten free offering we were served as there were absolutely no green veg visible on the Pizza ..When I mentioned it to the head server she russled up some green veg but by that time the Pizza had gone cold and we were eating cold pie ..
I know this place can do much better it was obvious that the chef was a different chef from our previous visit ..so it seems a bit inconsistent ..
Anyway I will revisit Prezzo hopefully to enjoy a hot fresh gluten free dairy free veggie Pizza ....
Hugh S

Helpful?
Thank Hugh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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