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Reviewed 27 February 2014

Popped up for a night after buying a voucher for hubbies Christmas. Dinner was first class we were easily tempted to go over our food "allowance", room comfortable if a bit tired but just right for the price we paid! Fantastic range of Drams in the bar and glad to see some of my favs and took the opportunity to try some new ones! Staff attentive and helpful, we can wait to make a return visit!

  • Stayed: February 2014, travelled as a couple
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Thank SRuncie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dornochcastle, Front Office Manager at Dornoch Castle Hotel, responded to this reviewResponded 7 June 2014

Good Evening,

Thank you for your review of the Dornoch Castle hotel.

We are delighted that you enjoyed your stay with us and that your evening meal was first class and the staff were helpful. We were also glad to hear that your room was comfortable. We do our best to ensure all of our guests leaving having had a comfortable and enjoyable stay.

We are also happy that you were able to enjoy your favourite tipple and that the boys – Simon, Phil and Scotty – were able to help with recommendations. They really love a good Whisky natter.

We look forward to welcoming you to the Dornoch Castle in the near future!

Best Wishes
All of the staff at the Dornoch Castle hotel.

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Reviewed 23 February 2014

My buddy and I checked into the Dornoch Castle Hotel for the one night. Arrivied early evening and enjoyed a fantastic meal. Retired to the bar for a nightcap and ended up sampling a few of the many whisky's available. We were there to golf the next day and we met a couple of guys in the bar who passed on their knowledge of the Royal Dornoch course. The bartender then provided us a complimentary sample of a 30 year old Brora Whisky! Very enjoyable and nice touch! When we checked in we were advised the room we had reserved was damaged and we were both being upgraded to King Rooms! My room was spotless, with very modern WC and funishnishing. In the morning our Scottish breakfast was again fantastic and the staff was helpful and friendly during checkout. Thank you so much to all the staff, I would stay here again and recommend the hotel to anyone traveling to the area.

  • Stayed: September 2013, travelled with friends
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1  Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dornochcastle, Front Office Manager at Dornoch Castle Hotel, responded to this reviewResponded 7 June 2014

Good Evening,

Thank you for your review of the Dornoch Castle hotel.

We are all delighted that you enjoyed all aspects of your stay – especially the evening meals and the whisky samples! Phil, Simon and Scotty love sharing their Whisky knowledge.

We are pleased that you were able to enjoy a Deluxe room. These are spectacular rooms and they really have character! The comments on the cleanliness of the room and the décor are very much appreciated too.

We are glad that over-all your stay was fantastic and hope you will join us again soon.

Kind Regards
All of the staff at the Dornoch Castle hotel.

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Reviewed 17 February 2014

Visited here for the £40 per head (excl drinks) Valentine’s dinner. The restaurant, which is in the newer extension to the building, lacked charm and personality and seemed at odds to the beautiful welcoming reception. The staff were friendly and attentive but were slightly confused by a recent decision to change the table numbering which resulted in a few small confusions around food delivery and perhaps resulted in the staff being visible on the floor more than you would expect while trying to resolve the issues.

The food was generally very good with a particularly excellent (surprisingly so) champagne sorbet but I found my main course (beef fillet) to have too many flavours on the pate which resulted in a confused taste. Dessert was a mixed bag with my chocolate mousse being too rich for my own taste but my partner’s cheesecake being a complete winner. The little bag of chocolates at the end were a nice touch for something to take away.

  • Stayed: February 2014, travelled as a couple
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1  Thank OutdoorsyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dornochcastle, Front Office Manager at Dornoch Castle Hotel, responded to this reviewResponded 7 June 2014

Good Evening,

Thank you for your review of your Valentine’s Day dining experience.

We are pleased that you found the bar to be welcoming and that the staff were attentative, however we are disappointed that you found a few faults with your dinner.

We apologise that your meal was not to your liking and hope that this has not put you off returning in the future. We now have new chefs in the kitchen which are proving to be a real asset to the Dornoch Castle and a new menu which is newly priced and designed around all different palates. We hope you will return to try it out!

Kind Regards
All of the Staff at the Castle

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Reviewed 16 February 2014

spent my husbands 50th birthday here, we stayed in the old courtroom. stunning original features with a sneaky modern on suite so all the mod cons with all the history and ambiance that this place has to offer. Service was great, our meal was stunning but in the morning breakfast and the service was a let down in comparison. We gave then this feedback when we settled our bill and the woman did say the morning staff were completely different to the evening staff and she would pass the info on. I hope this improved morning service. The only other niggle I have is that I booked the room for one night including dinner & breakfast and I believe the rate was £250 however, most of the quality options on the menu carried an extra cost, we were celebrating a once in a lifetime occasion and so ordered what we wanted and paid accordingly. As I said, they food was stunning, perhaps they should add an ext a £10 to the cost of the night instead of extra charges on the night! just a thought

Room Tip: try the old courtroom, the fire is real, huge and you can light it, no health and safety nonsense like some places
  • Stayed: March 2013, travelled as a couple
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1  Thank psychicempress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dornochcastle, Front Office Manager at Dornoch Castle Hotel, responded to this reviewResponded 7 June 2014

Good Evening,

All of the staff at the Dornoch Castle hotel are pleased to hear that you had an enjoyable stay.

It is great to hear you had the pleasure of the Old Courtroom during your visit – it is flawless and really has the Old Castle feel to it!

We are glad that the evening meal and table service you received was great. We sincerely apologise however if you felt the breakfast service was not to the same standard. The staff in the morning is different to the evening staff, but this is no excuse and your comments have been passed on to the manager of Front of House staff.

We also appreciate your comments on the dinner, bed and breakfast rate and the extras you had to pay. We have now extended the amount you can spend on dinner to £70.00 for two persons without raising the room rate per night. We have also had an overhaul in regards to our menus and hope you will have the chance to check it out in the near future!

Thank you for taking the time to review your stay – we hope to see you again soon!

Kind Regards
All of the Staff at the Dornoch Castle hotel.

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Reviewed 4 February 2014

I am just back from a weekend at Dornoch Castle Hotel, and I can not praise the staff highly enough, from the housekeepers to barman to restaurant staff, they all went out of their way to make us as comfortable as possible, hotel was lovely, food was excellent and the log fire in the bar was so inviting, will definitely return

  • Stayed: February 2014, travelled as a couple
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1  Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dornochcastle, Front Office Manager at Dornoch Castle Hotel, responded to this reviewResponded 7 June 2014

Good Evening,

Thank you for taking the time to review your recent stay with us.

We are all delighted that you were pleased with the service you received. We are always happy to do what we can for our guests to make them feel at home! We are also glad that the meals were excellent and that you were able to enjoy our bar areas atmosphere and great open fire.

We do hope to see you again at the Dornoch Castle.

Kindest Regards
All of the staff at the Dornoch Castle hotel

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