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“Pleasantly Surprised” 5 of 5 bubbles
Review of Comfort Suites Manchester

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Comfort Suites Manchester
Ranked #3 of 17 Hotels in Manchester
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Pleasantly Surprised”
5 of 5 bubbles Reviewed 24 October 2013 via mobile

Being a picky person when it comes to hotel rooms, I read the reviews online before I booked the room. I was very happy with my choice. Upon early arrival the staff was happy to quickly check me in with a smile and assuring me if I needed anything to call the desk. The room was very clean and sheets and bedding spotless. King bed with extremely comfortable pillows. Cable TV had a variety of stations with a guide provided. Internet wifi worked well. It was very quiet for a good night's sleep. I would stay here again for sure! If you leave before breakfast begins at 6a.m., they provide a bagged snack for your travels.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tchr5north
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kayk_Tn, Director of Sales at Comfort Suites Manchester, responded to this review, 19 November 2013
Dear Guest,

We are delighted to read your review. We do want every guest to come through our doors and have a enjoyable stay, just like the one you had. Thank you for taking the time to give us the opportunity to wow you with our property.

Warmest Wishes from the Staff at Comfort Suites Manchester, TN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

203 reviews from our community

Traveller rating
    129
    53
    9
    7
    5
See reviews for
82
47
7
36
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
USA
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 21 October 2013

The rooms are nice and very clean. However, the rooms and halls all have a strong perfume smell, likely related to the cleaning supplies used at the hotel. If you have a perfume allergy, you will have trouble breathing. We had to check out of the hotel for this reason. Too bad, because it is clean and well maintained. By the way, I have read similar reviews of Comfort Suites in other locations, so it is likely a problem with the chain.

Stayed October 2013, travelled with family
Helpful?
Thank letshikeluxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kayk_Tn, Director of Sales at Comfort Suites Manchester, responded to this review, 24 October 2013
Dear Guest,

We want to start off by saying "Thank you". By taking the time to place a review we can use your comment to help improve our property. We do wish you would of stayed and are very sorry for the situation you encountered. Our cleaning products do have a pleasant smell to them. So this might of caused you to react to them. We do take pride in our hotel and are very delighted you found our property well maintained and clean.

We hope you had very safe travels,
Staff of the Comfort Suites Manchester, TN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 October 2013

The check-in process was smooth. Our room was clean and spacious, with every amenity we could have wanted. We heard very little noise in the night, and the breakfast was more like a real breakfast than the meager fare just above a continental breakfast you often get.

  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank IainRobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Augusta, Georgia, United States
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 13 October 2013

Amanda at check in was GREAT! I had made my reservation earlier in the day via phone, but it had not made it to the hotel yet. Amanda was able to remake my reservation and add the Senior Rate!! She was very helpful and also mentioned that local restaurants give 10% discount on your meal. Sweet deal!! The room was very nice. Roomy and comfortable. The hotel is located just off the interstate and only 30 minutes from Lynchburg, TN where the Jack Daniels Distillery is located. Breakfast was included. Typical fruit, yogurt, pastries, cereal etc.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitesville, Kentucky
Level Contributor
105 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 13 October 2013

The place was nice and clean other than mold along the tub and wall in our bathroom. Has a great morning meal selection. Located just off the main drag and I 24. The people was nice. The room was big and clean.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rbell-57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kayk_Tn, Director of Sales at Comfort Suites Manchester, responded to this review, 24 October 2013
Dear Guest,


Thank you for taking the time to comment on our hotel. We appreciate your kind words and are thrilled you enjoyed your stay. The head of housekeeping and I did inspect the tub located in the room you stayed in. We were able to see that it was not mold but rather the calking around the tub. We are going to address this, and are very thankful to receive your comment. This can only help to improve our hotel.

Warm Wishes,
Staff of the Comfort Suites Manchester, TN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TN
Level Contributor
105 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 29 September 2013

This is the second time I have stayed at this property. Nice room but sparse yet acceptable fitness room--any time there is other good, functioning equipment beyond treadmills/stationary bikes is a plus. No real complaints, enjoyed a good night's sleep.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Phaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kayk_Tn, Director of Sales at Comfort Suites Manchester, responded to this review, 2 October 2013
Dear Guest,

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Staff of the Comfort Suites Manchester, TN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
221 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 14 September 2013

New hotel. Room was awesome. Clean and roomy and the bed was very comfortable firm yet soft. The staff was spectacular. The fitness center has two heavy duty high quality Life Fitness treadmills and one Life Fitness stationary bike. There is also a multi exercise Life Fitness weight machine. It does the job. The complimentary breakfast was also great. They had hot and cold food to include Light and Fit Dannon Yogurt along with the regular Yoplait and any type of milk individual containers, not warm disgusting milk like you get at other hotels. I would highly recommend this hotel. One more thing, you get complimentary cookies at check in. Delicious.

  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brooklynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kayk_Tn, Director of Sales at Comfort Suites Manchester, responded to this review, 16 September 2013
Dear Guest,

Thank you for your outstanding review of our hotel. We are striving to make sure our property is the best it can be, and that our guest like you, enjoy your stay with us. We hope to have you stay with us again soon.

Sincerely The Staff of Comfort Suites, Manchester TN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Manchester

Property: Comfort Suites Manchester
Address: 152 Hospitality Blvd, Manchester, TN 37355
Phone Number:
Region: United States > Tennessee > Manchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Manchester 2.5*
Number of rooms: 77
Reservation Options:
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