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“Breakfast could of been better”

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Comfort Suites Manchester
Ranked #3 of 17 Hotels in Manchester
Certificate of Excellence
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Breakfast could of been better”
Reviewed 15 August 2014

Staff was very friendly and rooms were spacious and clean. My only complaint was how breakfast was handled. we came down at 8 am and everything was gone. Including utensils. I pop'd my head in the kitchen to ask for more and was handed a handful of forks like i was to stock. needless to say the next day we left for breakfast.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank 52110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 20 August 2014
Dear 52110,

I am sorry to hear you had trouble with our breakfast. I will make sure and talk to this department to ensure the staff is seeing to our guest needs. Usually our breakfast receives great reviews so I am disheartened to hear we didn't with you. We do hope you will give us another chance. Thank you for taking the time to inform us of this problem.

Thank you,
Kayla Transue
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

205 reviews from our community

Traveller rating
    130
    54
    9
    7
    5
See reviews for
84
47
7
36
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Florida
Level Contributor
111 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 August 2014

Our family was traveling to Indiana from Florida and stopped for one night. The hotel was nice & clean. The pool was clean, but a little too cool for us to swim in. Breakfast was good, a simple complimentary breakfast. We had stopped and got the coupon books at the rest area and got a $54 rate for the night.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank adawn96055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 20 August 2014
Dear adawn96055,

Thank you for your great review. We are happy to hear you enjoyed your stay. I will make sure and look into the temperature of the pool. We look forward to seeing you again soon!

Thank you!
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Chicago, Illinois
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 August 2014 via mobile

Only stayed one night on our way back home to Chicago. Rates were reasonable, room was clean, and staff was friendly. Enjoyed a good night's sleep followed by a nice complimentary breakfast. Would definitely stay here again!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scarlettdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 7 August 2014
Hello Scarlettdm,

We are delighted to hear you enjoyed your stay. We are a great stopping place when traveling
south. Please consider making us your midway stop again soon!

Thank you from the Staff of Comfort Suites
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Level Contributor
16 reviews
9 hotel reviews
Reviewed 3 August 2014

Nice place to stay. Staff was super very polite and helpful. The entire place is smoke free which is a plus for us. Breakfast is good everything is fresh. Even though we didn't use the pool it looked very inviting. Would stay here again.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank barbara m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 7 August 2014
Dear Barbara M,

Thank you for leaving us with a great review. It always puts a smile on myself and the staffs face when our guest are happy. We look forward to seeing you again soon!
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Nashville, Tennessee
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 July 2014

I've stayed here twice on business trips and will be back again in August. The property is very nice and clean. Very nice indoor pool and fitness center as well. The front desk staff has been very friendly and helpful both times I've been there. Breakfast is as good, if not better, than Hampton Inns (where I usually stay on business trips) and the lobby/common area is very clean and comfortable. The price is very good compared to other properties in the same general range. Not much to do in the area, but this hotel makes being there on business much nicer.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 1 August 2014
Dear Guest,

We are overjoyed to here you have enjoyed our property. The staff and myself try to ensure our guest are happy and can thoroughly enjoy the hotel. Next time you are in town stop by the desk and direct you to a few local attractions. Thank you for leaving us with such a great review!

Thank you,
Kayla Transue
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Snellville
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 July 2014

The stay was for just one night, but check-in wasn't until 4:00pm. It was a long drive up and in pouring rain and we were tired.
I asked the front desk if we could check in a little early (was about 1:30 cst). She told me to give her an hour and she would let me know. Came back in an hour and she told me our room was ready. Yay!!
The room was clean. Had a nice set up for the electronics. Bed was so comfortable. In fact, it was so comfortable that we almost missed check out. LOL
Price was excellent for a King bed. Staff was great!! Will definitely stay here again.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Patrica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 23 July 2014
Dear Guest,

We are glad you are Cheering for our team! Thank you for the great review. I am happy to hear the desk staff was able to get your room ready for you before check-in. We do understand that traveling on the road can wear you out, and try to be accommodating to your needs. We look forward to seeing you again soon!!
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atlanta
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 8 July 2014

This is a very nice property. They have a nice heated indoor pool, workout area, and the entire place is smoke free. Staff was awesome. Breakfast was awesome. Price was fair. Would definitely stay again.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank powerofmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 23 July 2014
Dear Guest,

Thank you for this A+ review! We do hope we see you again soon. We are always happy to hear when our guests are happy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Manchester

Property: Comfort Suites Manchester
Address: 152 Hospitality Blvd, Manchester, TN 37355-6497
Phone Number:
Region: United States > Tennessee > Manchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Manchester 2.5*
Number of rooms: 77
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