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Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma)
Ranked #5 of 17 Hotels in Manchester
Reviewed 27 February 2013

This hotel is proppobly the nicest in are, with very friendly staff how ever has some shortcomings. My room was nice and big fairly clean but bathroom fixtures are pretty old, toilet was cracked as well as bath tub was showing signs of mold.
I think worst part is the breakfast are which is very small and can hardly fit all the guest , the business area is in same place and everyone can watch over your shoulder what you doing on computer, lady working the breakfast area is not wearing any protective gloves and I see her going in to garbage and then touching trays for food that is not very pleasant .
I did stay here few times but is just because there is nothing better here.

Stayed: February 2013, travelled on business
1  Thank Branusik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma), responded to this reviewResponded 13 March 2013

Dear Branusik,

Thank you for your detailed review regarding your recent stay. I am pleased you were satisfied with the room you received. However, I am sorry you found our breakfast, service and condition of the bathroom facility less than satisfactory. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be the best. Your comments will be looked into.

Once again, thank you for your comments and to better assist you on your next stay, please do not hesitate to approach the Manager on Duty.

Sincerely,

Zelyn N
Case Manager
IHGCare

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Reviews (141)
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84 - 90 of 141 reviews

Reviewed 26 February 2013

Had to stay 3 nights for a business event. Rooms were clean and nice. Coffee was good (a huge perk to this coffee junkie!) and breakfast options were decent. You could have anything from cereal to something hot. Will be back next time I'm in need of a hotel in the area.

  • Stayed: February 2013, travelled on business
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1  Thank abs1241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber K, General Manager at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma), responded to this reviewResponded 16 April 2013

I was very glad to hear that being a business traveller you enjoyed your stay here with us at HIE Manchester,TN. I have had many guests tell us how great our coffee tastes and of course we continually keep it hot a fresh all day and night long. Our excellent and caring staff try to provide every guest with anything that they need to make them feel like this is their home away from home. We look forward to seeing you the next time you are travelling through or are here on business.

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Reviewed 15 February 2013

I stayed two nights at the Holiday Inn Express in Manchester while on a business conference at the Gossick Leadership Center at Arnold Air Force Base. The Holiday Inn Express makes a very convenient location for business at Arnold AFB and the Arnold Engineering Development Complex (AEDC). The hotel is located just off of I-24 is only about a 15-20 minute drive to the Leadership Center and even less to AEDC.

As for the HIE itself, I found it to be clean and comfortable, as well as affordable, but nothing really outstanding. The staff personnel who I dealt with (all at the front desk) were very friendly and quite helpful. Beyond that, it is really just an average or a little better establishment. Here are some observations:

I was in a king room on the first floor. The room had plenty of space and was well appointed. In the main area was the king size bed, two night stands, a large chair and footstool, desk with an office chair and a dresser. Appliances in the bedroom included a flat screen TV (not sure of the size, but not huge), a small refrigerator and a microwave. Overall, very well appointed. The bed was comfy and I slept very well.

The bathroom was good size and had all the niceties. There were plenty of towels and all the little bottles of stuff (shampoo, conditioner, lotion and mouthwash). There was a hairdryer in the bathroom as well as a coffee maker along with fixings for coffee and tea (I drink neither, so no idea if this stuff was really useful).

There is free wifi available in the rooms, which is a plus. But there were negatives as well. It was a little noisy in the room. The air conditioning and the refrigerator both were a little loud (not significant but it could be an issue for a light sleeper). Also there seemed to be an issue with the hot water. Now there was plenty of water pressure, but the water temperature never got steamy. Both when showering or shaving, I had the facets turned to full heat but the water just got to warm (comfortable enough for a shower, but certainly not hot).

The HIE also offers a free breakfast, which is a nice touch, but it is a limited selection. The only fruit were green bananas. There were bagels, breads and muffins, plus hot and cold cereals and a few hot entrees (biscuits and gravy, eggs and bacon or sausage), plus a pancakes. Good enough to get your morning started, but also an artery clogging experience if you do not choose wisely.

There is a small pool and fitness center (two treadmills and two elliptical machines). The fitness center opens at 5:00 AM (not sure of the closing time). There is not a business center in the HIE, but there is a computer in the lobby for the guests to use for printing boarding passes and checking email.

I was a little discouraged with that the cleaning carts were lined-up in the hallway to the rooms early in the morning. It is just not that pleasant of a sight to see all the cleaning carts waiting there as you come and go from breakfast.

My stay at the Holiday Inn Express in Manchester was adequate. The place server my needs but offered no frills, not that I was looking for any. I would stay here in the future, but I would also be open to other options in the area.

  • Stayed: February 2013, travelled on business
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Thank OhioHick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Y, Front Office Manager at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma), responded to this reviewResponded 18 August 2013

We would like to thank you so much for your very thorough feedback of our hotel. We are sadly disappointed that you did not find our hotel exceptional, but that only encourages us to aim higher. We are so sorry for any incoveniences that you encountered during your stay with us here in Manchester and we sincerely hope we have the opportunity to wow you in the future. Thank you so much for staying with us!

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Reviewed 14 February 2013 via mobile

The front desk staff were very friendly and called me by name. They made me feel welcome. The room was clean, but could use a little updating. However it is still a good value and in a convenient location just off of I-24. The breakfast was good, seemed to be fresh, and the lady keeping everything stocked was very friendly. I did not use the pool or exercise room, so I will not comment. They also have a meeting facility if you need it.

  • Stayed: January 2013
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Thank Jason400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2013

Stayed one night on the way home from Florida. Staff was friendly and efficient. Hotel was clean and well maintained. Room was well kept and clean. Internet worked very well and was easy to use. Would recommend this property to other travelers.

  • Stayed: January 2013, travelled with family
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Thank Susan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2012

i was coming in about 7: pm and realy tired from driving all day. Alexandra had such a smile on her face. and was so helpfull. I was just revitalized by her. great service. and helpfull in a time when I was so tired. Leon Seebruck

Room Tip: I did not check out the room's.. just wanted to sleep. but it was quiet and iI got good rest
  • Stayed: December 2012, travelled on business
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Thank leosee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Y, Front Office Manager at Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma), responded to this reviewResponded 18 August 2013

We would like to thank you for your wonderful comments about our staff member Miss Alexandria. She is definitely an asset to our team and she lights up any room she enters. Alexandria is dedicated to service which fits right in with our hotels reason for exisiting which is our guests, We try to treat everyone as a family member, and it seems we met and exceeded our goal this time. We look forward to your next visit with us in Manchester! Thanks so much for your feedback as it helps us continue to strive for greatness.

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Reviewed 5 November 2012

This was a nice surprise after a long travel day. We had a room at the end of the hallway, very clean and comfortable beds. They were repaving the front parking area, but it didn't cause any problems. Just stayed for one night- very easy on and off the interstate, with a Starbucks right next door that had a drive through. Although the breakfast was just fine at the hotel, too!

  • Stayed: October 2012, travelled with family
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Thank MKbusinesscoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma)

Address: 111 Hospitality Blvd, Manchester, TN 37355
Phone Number:
Region: United States > Tennessee > Manchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Manchester
Price Range: £105 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Manchester-Conf Ctr (Tullahoma) 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Manchester, Tennessee Hotel's the Place to Stay Smart For a comfortable stay, visit the beautiful Holiday Inn Express Hotel & Suites Manchester - Conference Center(Tullahoma). Lodging with us lets you experience Southern hospitality at its best, complete with coffee and tea available all day. We're also positioned next to I-24 at exit 114 and right in between Nashville and Chattanooga. Our hotel's location in Manchester, TN allows corporate guests to easily travel to businesses, such as M-Tek, Viam, Bridgestone, Yorozu, Createc, Coca-Cola, Nissan and the Arnold Engineering Development Center (AEDC). Conveniently attached to the Manchester - Coffee County Conference Center, which boasts up to six separate rooms, audio/visual equipment, and space for up to 500 guests attending meetings in Manchester. When you're lodging with us on vacation, take time to tour the Jack Daniels Distillery and the George Dickel Distillery to taste some of Tennessee's most prized whiskeys. We're home of Bonnaroo, a four-day music festival that has hosted such artists as Dave Matthews Band, Norah Jones, Regina Spektor and many more. From the free wireless Internet access to the indoor, heated pool and whirlpool, we urge you to take advantage of our hotel's amenities while in Manchester, TN. We're proud to offer a complimentary, hot breakfast each morning, so you can start your day off the smart way. Our staff can't wait to welcome you to your home on the road. ... more   less 
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Also Known As:
Holiday Inn Express Manchester Hotel Manchester
Holiday Inn Manchester
Manchester Holiday Inn

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