We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great food. But staff let it down” 3 of 5 bubbles
Review of The Bothy Restaurant and Bar

The Bothy Restaurant and Bar
Cuisines: Bar, British, Pub, Scottish
More restaurant details
Restaurant details
Good for: Child-friendly, Cheap Eats, Bar Scene, Kids, Local cuisine
Dining options: After-hours, Dinner, Lunch, Drinks, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great food. But staff let it down”
3 of 5 bubbles Reviewed 1 September 2014

I have never written a review before but feel strongly so here goes:
Had dinner here last night. Loved the food. However the general attitude of the staff really let it down.
3 staff members were present in restaurant and looked tired and bored. There was not a smile to be found! They stood and stared at the customers until they were needed. One of the waitresses looked bedraggled and unkempt, long black hair hanging down which is not what you expect when serving food. They all clearly didn't want to be there and didn't seem to care if it showed! Also a load of cutlery was brought through and put away and the noise was unbearable and long lasting!
I realise the staff were there to attend to customers but there has to be a way to improve on them just hanging around and looking so fed up!
Being Scottish it bothers me to think that we would offer service as poor as this particularly in such a high profile tourist area!!! Embarrassing ....

  • Visited August 2014
    • 5 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Maldivesmagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

909 reviews from our community

Visitor rating
    193
    320
    174
    96
    126
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Good whisky choice”
5 of 5 bubbles Reviewed 31 August 2014

Good value on the substantial range of whisky stocked and all prices clearly marked. Friendly barman and a good smoking area at the back.

Visited August 2014
Helpful?
Thank mtriciab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay, Canada
Level Contributor
245 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Warm bar atmosphere”
3 of 5 bubbles Reviewed 30 August 2014 via mobile

Busy local with friendly atmosphere and varied, reasonably priced menu. Ten seconds walk to the canal side to watch the opening and closing of the locks

Visited August 2014
Helpful?
Thank gordon m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“good food, and a nice pub”
4 of 5 bubbles Reviewed 30 August 2014

busy place but the food was worth it. Enjoyed the atmosphere. try and get a table in the pub for the best atmosphere

Visited August 2014
Helpful?
Thank NateMiller83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bagley, United Kingdom
Level Contributor
68 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Perfect place for killing time.”
4 of 5 bubbles Reviewed 24 August 2014

Needed to kill a few hours before heading out on a boat trip. This pub was what we needed. A good range of drinks and a nice setting by the locks. Reasonably priced.

  • Visited July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
Helpful?
Thank RYanKate25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Bothy Restaurant and Bar also viewed

Fort Augustus, Loch Ness
 
Fort Augustus, Loch Ness
Fort Augustus, Loch Ness
 
Fort Augustus, Loch Ness
Fort Augustus, Loch Ness
 

Been to The Bothy Restaurant and Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing